Assistant Branch Manager Jobs in West Virginia
An Assistant Branch Manager in the banking industry is a professional who helps oversee and manage the daily operations of a bank branch. They assist the Branch Manager in directing and administering the operational efforts of the branch, including lending, product sales, customer service, and security and safety. The role may also involve the development and training of staff, handling customer concerns and complaints, and ensuring the branch meets its goals and objectives. Assistant Branch Managers are key in facilitating a positive customer experience and maintaining high customer satisfaction levels.
Key skills for an Assistant Branch Manager include excellent customer service, leadership, communication, and problem-solving abilities. Proficiency in banking operations and financial products, as well as strong decision-making and strategic planning skills, are also valuable. They should have a solid understanding of banking regulations and laws. A certification such as the Certified Financial Services Auditor (CFSA), Certified Bank Auditor (CBA), or Certified Regulatory Compliance Manager (CRCM) can enhance their credentials. Prior roles one might have before becoming an Assistant Branch Manager include a Bank Teller, Customer Service Representative, or Personal Banker.
207 - Suncrest - Assistant Branch Manager First United Bank, Suncrest Office, 651 Suncrest Towne Centre, Morgantown, West Virginia, United States of America Req #852 Monday, April 14, 2025 For more...
Demographic Data for West Virginia
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Assistant Branch Manager Online Courses and Training Opportunities
Salary for Assistant Branch Manager Jobs in West Virginia
Highest Education Level
Assistant Branch Managers in West Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Branch Manager position
- Driving
- Personal Banker
- Goal Oriented
- Product Knowledge
- Diabetes
- Check Cashing
- Retail Banking
- Vault Balancing
- Account Opening
- Consumer Lending
- ATM Balancing
- Nationwide Mortgage Licensing System & Registry
- Lending
- Loan Documentation
- BSA
- Loan Processing
- OFAC
- Cross Selling
- Mortgage Processing
- Branch Management
- Wire Transfers
- Financial Services
- Service Standards
- Appraisal
- Risk Analysis
- Retail Sales
- Cash Management
- Resolution
- Notary Public
- Customer Satisfaction
- Referrals
- Finance
- Closing
- Customer Relations
- High School Diploma
- Retail
- Verbal Communication
- Auditing
- Telephone Skills
- Mentoring
- Employee Development
- Interpersonal Skills
- Coaching
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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