Customer Service Jobs in Lacey, WA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Centralia, WA (21 miles from Lacey, WA)
- 4 days ago
- Centralia, WA (21 miles from Lacey, WA)
- 4 days ago
At Cascade West Veterinary Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community,...
- Lakewood, WA (19 miles from Lacey, WA)
- 7 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- South Hill, WA (23 miles from Lacey, WA)
- 29 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 29 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Loss Prevention Tactical Customer Service Associate
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Savers / Value Village Careers - Customer Service Associate
- University Place, WA (22 miles from Lacey, WA)
- 90+ days ago
- University Place, WA (22 miles from Lacey, WA)
- 90+ days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position. $16.70 = Sales Clerk, Designated...
Client Service Representative Lab
- Tacoma, WA (22 miles from Lacey, WA)
- 90+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 90+ days ago
ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained....
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lacey, WA
Highest Education Level
Customer Services in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Printing
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Cash Handling
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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