Customer Service Jobs in Washington

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 61 Jobs

Customer Service Representative

  • Mount Vernon, WA
  • 20 hours ago
  • Mount Vernon, WA
  • 20 hours ago

We're looking for a confident individual who excels in customer service to become part of our branch in Mount Vernon, WA....

Client Service Specialist

  • Puyallup, WA
  • 20 hours ago
  • Puyallup, WA
  • 20 hours ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Customer Service Associate Full-time

  • Everett, WA
  • 22 hours ago
  • Everett, WA
  • 22 hours ago

customer service actions....

Pharmacy Customer Service Associate

  • Everett, WA
  • 1 day ago
  • Everett, WA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Auburn, WA
  • 1 day ago
  • Auburn, WA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

C Store Customer Service Associate

  • Kettle Falls, WA
  • 1 day ago
  • Kettle Falls, WA
  • 1 day ago

Essential Functions: Customer Service: Arrives at assigned work location displaying a positive attitude, wearing company approved uniforms, and ready to provide outstanding customer service....

C Store Customer Service Associate - (Part-Time)

  • Kettle Falls, WA
  • 1 day ago
  • Kettle Falls, WA
  • 1 day ago

Essential Functions: Customer Service: Arrives at assigned work location displaying a positive attitude, wearing company approved uniforms, and ready to provide outstanding customer service....

Customer Service Associate (2 Full-Time positions)

  • Nespelem, WA
  • 1 day ago
  • Nespelem, WA
  • 1 day ago

Essential Functions: Customer Service: Arrives to assigned work location displaying a positive attitude, wearing company approved uniforms, and ready to provide outstanding customer service....

Customer Service Associate - Temporary

  • University Place, WA
  • 2 days ago
  • University Place, WA
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • Spokane, WA
  • 2 days ago
  • Spokane, WA
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative

  • Seattle, WA
  • 2 days ago
  • Seattle, WA
  • 2 days ago

LabCorp is seeking a Customer Service Support Representative to join our team....

Customer Service Associate (nomnom Airway Heights Full-Time)

  • Garfield, WA
  • 4 days ago
  • Garfield, WA
  • 4 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Inside Sales and Customer Service Associate (Seattle Coffee Gear)

  • Lynnwood, WA
  • 4 days ago
  • Lynnwood, WA
  • 4 days ago

Preferred Qualifications 2+ years of Inside sales and customer service experience....

Customer Service Associate (nomnom Airway Heights Full-Time)

  • Airway Heights, WA
  • 5 days ago
  • Airway Heights, WA
  • 5 days ago

Customer Service Associate (nomnom Airway Heights | Full-Time) Par Pacific, - Airway Heights, WA Posted: 4/19/2025 - Expires: 7/18/2025 Job ID: 288149094 Apply Now I have already applied Save Job Print...

Customer Service Associate (nomnom Hastings Full-Time)

  • Spokane, WA
  • 5 days ago
  • Spokane, WA
  • 5 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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