Customer Service Jobs in Washington
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate City, State US-VA-Gloucester Address 6793 George Washington Memorial Hwy Category Customer Service/Support Overview Chesapeake Bank- Join Our Team as a Customer Service Associate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LEADING NORTHWEST INDUSTRIAL COMPANY IS LOOKING FOR FULL AND CUSTOMER SERVICE ASSOCIATES. CANDIDATE MUST HAVE PREVIOUS CUSTOMER SERVICE EXPERIENCE, GOOD TYPING AND COMPUTER SKILLS....
Customer Service Representative Location : Location US-WA-Bellevue Location : Address 10001 NE 8th St Location : City Bellevue Location : State/Province WA ID 2025-3704 Category Retail Banking Position...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative II, Retail Banking (Phinney Ridge - Seattle, WA)
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
At all times, provide superior customer service....
nomnom Customer Service Associate Salary Range: $16.80 - $20.50 Hourly $3.00 shift differential eligibility Work Location: 711 W....
Client Service Specialist - Float Retail Banking Group Tacoma, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship banking...
Customer Service Representative II, Retail Banking (Wedgwood - Seattle, WA)
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
At all times, provide superior customer service....
Customer Service Representative III, Retail Banking (Ballard - Seattle, WA)
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
Service Activities Sets an example for the CSR staff in the area of customer service and customer advocacy....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative III, Retail Banking (Olympia, WA)
- Lacey, WA
- 1 day ago
- Lacey, WA
- 1 day ago
At all times, provide superior customer service....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (We
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
At all times, provide superior customer service....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington
Highest Education Level
Customer Services in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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