Customer Service Jobs in San Antonio, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 25 Jobs

Customer Service Associate

  • Schertz, TX (16 miles from San Antonio, TX)
  • 19 hours ago
  • Schertz, TX (16 miles from San Antonio, TX)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • San Antonio, TX
  • 2 days ago
  • San Antonio, TX
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Client Relations Specialist - Bookkeeping

  • San Antonio, TX
  • 3 days ago
  • San Antonio, TX
  • 3 days ago

Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...

Remote Work

Client Service Representative

  • San Antonio, TX
  • 3 days ago
  • San Antonio, TX
  • 3 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Retail Customer Service Associate

  • San Antonio, TX
  • 4 days ago
  • San Antonio, TX
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12349 N Ih 35, San Antonio, TX 78233...

Customer Service Associate / Engineering - Development

  • San Antonio, TX
  • 6 days ago
  • San Antonio, TX
  • 6 days ago

Customer Service Associate may prepare Impact fee statements, process payments or negotiate payment arrangements with customers....

Associate Customer Service Representative Spanish / Bilingual Everyday Banking

  • San Antonio, TX
  • 10 days ago
  • San Antonio, TX
  • 10 days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Toc Customer Service Associate - (On-Site)

  • San Antonio, TX
  • 11 days ago
  • San Antonio, TX
  • 11 days ago

Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...

Customer Service Representative (Bilingual)

  • Balcones Heights, TX
  • 15 days ago
  • Balcones Heights, TX
  • 15 days ago

Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...

Customer Service Associate

  • San Antonio, TX
  • 16 days ago
  • San Antonio, TX
  • 16 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

TOC CUSTOMER SERVICE ASSOCIATE - San Antonio

  • San Antonio, TX
  • 17 days ago
  • San Antonio, TX
  • 17 days ago

Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...

Customer Service Associate Job Converse, TX

  • Converse, TX (15 miles from San Antonio, TX)
  • 26 days ago
  • Converse, TX (15 miles from San Antonio, TX)
  • 26 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Customer Service Associate - Lunch/Afternoon Shift

  • Live Oak, TX (11 miles from San Antonio, TX)
  • 27 days ago
  • Live Oak, TX (11 miles from San Antonio, TX)
  • 27 days ago

As the name suggests, your main priority is to provide great customer service....

Veterinary Client Service Representative, MVS

  • San Antonio, TX
  • 30+ days ago
  • San Antonio, TX
  • 30+ days ago

If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...

Customer Service Associate - Temporary

  • San Antonio, TX
  • 30+ days ago
  • San Antonio, TX
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in San Antonio, TX offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »