Customer Service Jobs in Katy, TX

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 31 Jobs

Pharmacy Customer Service Associate

  • Meadows Place, TX (17 miles from Katy, TX)
  • 2 hours ago
  • Meadows Place, TX (17 miles from Katy, TX)
  • 2 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Houston, TX (22 miles from Katy, TX)
  • 15 hours ago
  • Houston, TX (22 miles from Katy, TX)
  • 15 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Missouri City, TX (24 miles from Katy, TX)
  • 1 day ago
  • Missouri City, TX (24 miles from Katy, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Katy, TX
  • 2 days ago
  • Katy, TX
  • 2 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Client Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago

One year related experience required with customer service preferred....

Client Service Specialist, Dental Assistant (Float)

  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago

If youre looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public heal th. About Harris...

Customer Service Associate - Morning & Lunch Shift

  • Sugar Land, TX (15 miles from Katy, TX)
  • 7 days ago
  • Sugar Land, TX (15 miles from Katy, TX)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Stafford, TX (17 miles from Katy, TX)
  • 7 days ago
  • Stafford, TX (17 miles from Katy, TX)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Missouri City, TX (24 miles from Katy, TX)
  • 9 days ago
  • Missouri City, TX (24 miles from Katy, TX)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sugar Land, TX (15 miles from Katy, TX)
  • 12 days ago
  • Sugar Land, TX (15 miles from Katy, TX)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Webster

  • Houston, TX (22 miles from Katy, TX)
  • 12 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 12 days ago

Customer Service Representative - Webster 4.0 4.0 out of 5 stars Houston, TX 77058 Customer Service Representative - Webster, TX Burnett's client in southeast Houston is a trusted financial institution...

Customer Service Associate - 77032

  • Houston, TX (22 miles from Katy, TX)
  • 13 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 13 days ago

#YOUTH25#summerjobs25#HGCY25The Part Time Customer Service Associate consults customers on their car rental.Maximizing revenue opportunities by actively offering products and services and overcoming...

Client Relations Specialist (Legal)

  • Houston, TX (22 miles from Katy, TX)
  • 18 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 18 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • Houston, TX (22 miles from Katy, TX)
  • 18 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 18 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Bilingual Loan Servicing Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 19 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 19 days ago

Bilingual Loan Servicing Customer Service Representative Regions Financial Corporation Kingwood, United States Posted 20 hours ago Permanent Competitive Bilingual Loan Servicing Customer Service Representative...

Demographic Data for Katy, TX

Moving to Katy, TX? Find some basic demographic data about Katy, TX below.


Local
National
383,803
6,613
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Katy, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Katy, TX offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »