Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Arlington, TX (11 miles from Fort Worth, TX)
- 5 hours ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Grapevine, TX (20 miles from Fort Worth, TX)
- 2 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...
Mortgage Customer Service Associate (Hybrid Role)
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 2 days ago
Mortgage Customer Service Associate Agility 360 is searching for an experienced Mortgage Customer Service Associate for a contract position with our client....
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote Work- Bedford, TX (13 miles from Fort Worth, TX)
- 6 days ago
- Bedford, TX (13 miles from Fort Worth, TX)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization...
Client Service Representative - Business License
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
- Lewisville, TX (23 miles from Fort Worth, TX)
- 6 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Customer service experience and 1 year experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate and support each other Outstanding...
Customer Service Associate Job Mansfield, TX
- Mansfield, TX (15 miles from Fort Worth, TX)
- 7 days ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 7 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate Job
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 8 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Burleson, TX (13 miles from Fort Worth, TX)
- 9 days ago
- Burleson, TX (13 miles from Fort Worth, TX)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 10 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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