Customer Service Jobs in Tennessee

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 42 Jobs

Customer Service Associate

  • Chattanooga, TN
  • 20 hours ago
  • Chattanooga, TN
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Corryton, TN
  • 1 day ago
  • Corryton, TN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Germantown, TN
  • 1 day ago
  • Germantown, TN
  • 1 day ago

Not only do all team members love animals of all different breeds, sizes, and types, they also have a passion for providing exceptional customer service....

SMART Customer Service Associate

  • Mount Juliet, TN
  • 1 day ago
  • Mount Juliet, TN
  • 1 day ago

Smart Cremation is seeking a Customer Service Associate for our Customer Relations team located in Mt. Juliet, TN....

Relationship Manager, Business / Commercial Banker - Clarksville TN

  • Clarksville, TN
  • 1 day ago
  • Clarksville, TN
  • 1 day ago

The ideal candidate will have 3+ years of hands-on commercial lending experience....

Remote Work

Pharmacy Customer Service Associate

  • New Tazewell, TN
  • 2 days ago
  • New Tazewell, TN
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Knoxville, TN
  • 2 days ago
  • Knoxville, TN
  • 2 days ago

You would also be responsible for maintaining a current book of business ensuring excellent customer service is provided....

Customer Service Representative

  • Knoxville, TN
  • 3 days ago
  • Knoxville, TN
  • 3 days ago

Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Crossville, TN
  • 6 days ago
  • Crossville, TN
  • 6 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Associate Job

  • Oak Ridge, TN
  • 6 days ago
  • Oak Ridge, TN
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Lead Customer Service Associate Job

  • Arlington, TN
  • 6 days ago
  • Arlington, TN
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Client Service Representative

  • Franklin, TN
  • 7 days ago
  • Franklin, TN
  • 7 days ago

Answering phones, Scheduling appointments, interpreting veterinary records and assisting with all hospital functions associated with a client service type position. If you are a current associate,...

Client Service Representative

  • Knoxville, TN
  • 7 days ago
  • Knoxville, TN
  • 7 days ago

Additional certifications in customer service, veterinary care, or medical administration are a plus....

Customer Service Representative

  • Memphis, TN
  • 8 days ago
  • Memphis, TN
  • 8 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Lead Customer Service Representative

  • Murfreesboro, TN
  • 9 days ago
  • Murfreesboro, TN
  • 9 days ago

, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers...

Demographic Data for Tennessee

Moving to Tennessee? Find some basic demographic data about Tennessee below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
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Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

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Salary for Customer Service Jobs in Tennessee

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Tennessee offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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