Customer Service Jobs in Oak Ridge, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate Job Maryville, TN
- Maryville, TN (22 miles from Oak Ridge, TN)
- 3 days ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 3 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Powell, TN (15 miles from Oak Ridge, TN)
- 4 days ago
- Powell, TN (15 miles from Oak Ridge, TN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Farragut, TN (20 miles from Oak Ridge, TN)
- 6 days ago
- Farragut, TN (20 miles from Oak Ridge, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
One year related experience required with customer service preferred....
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 16 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 16 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Insurance Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 19 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 19 days ago
Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required....
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 19 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 19 days ago
service representatives to resolve payment issues or complete transactions Escalate complex issues to team leads as needed Monitor and manage daily workload to ensure timely completion of tasks Overview...
Customer Service Associate Job
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 21 days ago
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 21 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 23 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 23 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Commercial Banker - Knoxville, TN
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 28 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 28 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 28 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Additional certifications in customer service, veterinary care, or medical administration are a plus....
Client Service Specialist, Employee Benefits-Insurance Advisory Solutions
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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