Customer Service Jobs in Murfreesboro, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
, as appropriate, for a consultative conversation Build and maintain a working knowledge of the Retail products and services offered Utilize appropriate tools for all referrals sent to personal bankers...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Remote Customer Support Agent - $32hr starting - Now interviewing
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 27 days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 27 days ago
Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...
Remote Work/19311/4d430d1d-2fe6-4469-acc0-90185bd979d1.png&z=8&s=BNK&ih_t=5%2F10%2F2025+6%3A01%3A57+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-dtc_edu&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative I - Broad Street Office
- Murfreesboro, TN
- 45+ days ago
- Murfreesboro, TN
- 45+ days ago
Customer Service Representative I - Broad Street Office Job Duties and Responsibilities : Performs the duties of paying and receiving teller Balancing cash drawer Maintain knowledge of new and existing...
Demographic Data for Murfreesboro, TN
Moving to Murfreesboro, TN? Find some basic demographic data about Murfreesboro, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Murfreesboro, TN
Highest Education Level
Customer Services in Murfreesboro, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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