Customer Service Jobs in Lebanon, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Delivery Station Customer Service Associate - FT (40 Hours) - DTN8 - Lebanon, TN
- Lebanon, TN
- 12 hours ago
- Lebanon, TN
- 12 hours ago
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 1 day ago
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Hendersonville, TN (18 miles from Lebanon, TN)
- 3 days ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Indian Lake Blvd, Hendersonville...
Customer Service Representative
- Hendersonville, TN (18 miles from Lebanon, TN)
- 3 days ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 3 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
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Pharmacy Customer Service Associate
- Portland, TN (23 miles from Lebanon, TN)
- 7 days ago
- Portland, TN (23 miles from Lebanon, TN)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist (Teller)
- Madison, TN (23 miles from Lebanon, TN)
- 9 days ago
- Madison, TN (23 miles from Lebanon, TN)
- 9 days ago
Provide backup and assistance to other retail banking locations, as requested. Model and champion the Bank’s standards for exceptional customer service....
SMART Customer Service Associate
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 21 days ago
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 21 days ago
Smart Cremation is seeking a Customer Service Associate for our Customer Relations team located in Mt. Juliet, TN....
Customer Service Associate-Part Time
- Hendersonville, TN (18 miles from Lebanon, TN)
- 45+ days ago
- Hendersonville, TN (18 miles from Lebanon, TN)
- 45+ days ago
Store - NASH-HENDERSONVILLE, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Demographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, TN
Highest Education Level
Customer Services in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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