Customer Service Jobs in Goodlettsville, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Antioch, TN (18 miles from Goodlettsville, TN)
- 5 hours ago
- Antioch, TN (18 miles from Goodlettsville, TN)
- 5 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 5 hours ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 5 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 2 days ago
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
SMART Customer Service Associate
- Mount Juliet, TN (17 miles from Goodlettsville, TN)
- 2 days ago
- Mount Juliet, TN (17 miles from Goodlettsville, TN)
- 2 days ago
Smart Cremation is seeking a Customer Service Associate for our Customer Relations team located in Mt. Juliet, TN....
Customer Service Associate - Temporary
- Madison, TN (4 miles from Goodlettsville, TN)
- 2 days ago
- Madison, TN (4 miles from Goodlettsville, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Gallatin, TN (14 miles from Goodlettsville, TN)
- 10 days ago
- Gallatin, TN (14 miles from Goodlettsville, TN)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Online & Mobile Banking Rep Sr
- Nashville, TN (11 miles from Goodlettsville, TN)
- 11 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Remote Customer Support Agent - $32hr starting - Now interviewing
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 12 days ago
- La Vergne, TN (22 miles from Goodlettsville, TN)
- 12 days ago
Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...
Remote WorkRetail Customer Service Ambassador Part Time
- Goodlettsville, TN
- 24 days ago
- Goodlettsville, TN
- 24 days ago
service to members....
Customer Service Representative (Banking)
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 28 days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 28 days ago
Handle customer transactions, cross-selling of MCB products....
Client Service Representative Development Program - October 2025
- Nashville, TN (11 miles from Goodlettsville, TN)
- 28 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 28 days ago
Your role Do you want to be part of the team creating a best-in-class service experience for our clients while building the skills for a career at UBS? Are you hungry to learn and find solutions...
Veterinary Client Service Representative, NVS
- Melrose, TN (15 miles from Goodlettsville, TN)
- 29 days ago
- Melrose, TN (15 miles from Goodlettsville, TN)
- 29 days ago
Requirements: Customer Service Skills: Exceptional communication, empathy, and professionalism when interacting with clients in person, over the phone, and via email....
Customer Service Associate-Part Time
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 30+ days ago
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- 30+ days ago
Store - NASH-HENDERSONVILLE, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Delivery Station Customer Service Associate - FT (40 Hours) - DTN8 - Lebanon, TN
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 30+ days ago
- Lebanon, TN (24 miles from Goodlettsville, TN)
- 30+ days ago
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...
Retail Customer Service Associate
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Demographic Data for Goodlettsville, TN
Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Goodlettsville, TN
Highest Education Level
Customer Services in Goodlettsville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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