Customer Service Jobs in Germantown, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 hours ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Southaven, MS (15 miles from Germantown, TN)
- 2 hours ago
- Southaven, MS (15 miles from Germantown, TN)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Southaven, MS (15 miles from Germantown, TN)
- 19 hours ago
- Southaven, MS (15 miles from Germantown, TN)
- 19 hours ago
loans, check cashing, prepaid debit cards, money transfers, bill payments, and money orders....
Not only do all team members love animals of all different breeds, sizes, and types, they also have a passion for providing exceptional customer service....
Customer Service Associate Job
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 days ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Lead Customer Service Associate Job
- Arlington, TN (14 miles from Germantown, TN)
- 7 days ago
- Arlington, TN (14 miles from Germantown, TN)
- 7 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Customer Service Associate - Temporary
- Horn Lake, MS (17 miles from Germantown, TN)
- 12 days ago
- Horn Lake, MS (17 miles from Germantown, TN)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Cordova, TN (6 miles from Germantown, TN)
- 23 days ago
- Cordova, TN (6 miles from Germantown, TN)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Southaven, MS (15 miles from Germantown, TN)
- 30+ days ago
- Southaven, MS (15 miles from Germantown, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 465 Goodman Rd E, Southaven, MS...
Demographic Data for Germantown, TN
Moving to Germantown, TN? Find some basic demographic data about Germantown, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Germantown, TN
Highest Education Level
Customer Services in Germantown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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