Customer Service Jobs in Cookeville, TN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Cookeville, TN
- Cookeville, TN
- 18 days ago
- Cookeville, TN
- 18 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative I - Cookeville
- Cookeville, TN
- 28 days ago
- Cookeville, TN
- 28 days ago
Customer Service Representative I - Cookeville JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1177 Sams St, Cookeville, TN 38506...
The ideal candidate will bring a strong background in customer service, with a preference for experience in veterinary or medical settings....
Demographic Data for Cookeville, TN
Moving to Cookeville, TN? Find some basic demographic data about Cookeville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cookeville, TN
Highest Education Level
Customer Services in Cookeville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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