Customer Service Jobs in Pennsylvania
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Choice Vets Pet Care
- Fairview, PA
- 9 days ago
- Choice Vets Pet Care
- Fairview, PA
- 9 days ago
This team member must have strong, direct customer service experience....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
PeopleShare is currently hiring Customer Service Associates for our Business Processing Solutions Client in Philadelphia, PA! Apply Below!...
POSITION SPECIFICATIONS: High School diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of comparable customer service experience in lieu of degree, or 1 year of...
You will report to the Manager, Customer Service Operations....
Executive Client Relations Specialist - Office of the Customer
- Philadelphia, PA
- 1 day ago
- Philadelphia, PA
- 1 day ago
Preferred Product Knowledge: Retail Products & Services including Consumer Lending (Mortgage, Home Equity Lines of Credit & Auto)....
Preferred Product Knowledge: Retail Products & Services including Consumer Lending (Mortgage, Home Equity Lines of Credit & Auto)....
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Representative Full-time Float (Bank Teller)
- Gallitzin, PA
- 2 days ago
- Gallitzin, PA
- 2 days ago
Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative- Market Street (Perkasie)
- Perkasie, PA
- 2 days ago
- Perkasie, PA
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Equal Housing Lender.**...
Customer Service Associate Trainee Part Time
- Philadelphia, PA
- 2 days ago
- Philadelphia, PA
- 2 days ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Parkside Store - Philadelphia, PA Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pennsylvania
Highest Education Level
Customer Services in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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