Customer Service Jobs in York, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Dinner/Close Shift
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
- Hanover, PA (17 miles from York, PA)
- 3 days ago
- Hanover, PA (17 miles from York, PA)
- 3 days ago
AquaPhoenix Scientific, located in Hanover, PA has an immediate opening for an experienced, organized and detail-oriented Customer Service Representative (CSR)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
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Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration....
- Harrisburg, PA (16 miles from York, PA)
- 7 days ago
- Harrisburg, PA (16 miles from York, PA)
- 7 days ago
service....
- Harrisburg, PA (16 miles from York, PA)
- 11 days ago
- Harrisburg, PA (16 miles from York, PA)
- 11 days ago
Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...
- Middletown, PA (13 miles from York, PA)
- 12 days ago
- Middletown, PA (13 miles from York, PA)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Harrisburg, PA (16 miles from York, PA)
- 19 days ago
- Harrisburg, PA (16 miles from York, PA)
- 19 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Veterinary Client Service Representative
- Landisville, PA (24 miles from York, PA)
- 60+ days ago
- Landisville, PA (24 miles from York, PA)
- 60+ days ago
If you love animals, excel in customer service, and enjoy working in a dynamic environment, we'd love for you to join our team!...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in York, PA
Highest Education Level
Customer Services in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Associates
- Retail Banking
- Commercial Banking
- Wire Transfers
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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