Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 1 day ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 1 day ago
Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...
This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance....
Summer Customer Service Representative - Southpointe
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 5 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 5 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Bellevue
- Pittsburgh, PA
- 5 days ago
- Pittsburgh, PA
- 5 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Client Service Representative, National Accounts
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Associate - Temporary
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 7 days ago
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 10 days ago
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
The Customer Service Associate is critical in ensuring we meet that goal....
Sales & Customer Service Associate
- McMurray, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Nights/Weekends
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 30+ days ago
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 60+ days ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 60+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
- Leechburg, PA (24 miles from Pittsburgh, PA)
- 90+ days ago
- Leechburg, PA (24 miles from Pittsburgh, PA)
- 90+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 30+ days ago
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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