Customer Service Jobs in North Wales, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Front Desk/Cancer Center
- Norristown, PA (6 miles from North Wales, PA)
- 3 days ago
- Norristown, PA (6 miles from North Wales, PA)
- 3 days ago
About the Customer Service Representative Role: We are looking for a Customer Service Representative to join our growing team!...
Retail Customer Service Associate Part Time
- Springfield, PA (19 miles from North Wales, PA)
- 10 hours ago
- Springfield, PA (19 miles from North Wales, PA)
- 10 hours ago
service to members....
- Woodlyn, PA (23 miles from North Wales, PA)
- 10 hours ago
- Woodlyn, PA (23 miles from North Wales, PA)
- 10 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Mount Laurel, NJ (24 miles from North Wales, PA)
- 21 hours ago
- Mount Laurel, NJ (24 miles from North Wales, PA)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- West Chester, PA (24 miles from North Wales, PA)
- 2 days ago
- West Chester, PA (24 miles from North Wales, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Philadelphia, PA (17 miles from North Wales, PA)
- 4 days ago
- Philadelphia, PA (17 miles from North Wales, PA)
- 4 days ago
Are you ready to make an impact in the world of device fulfillment? As a Device Fulfillment Specialist in Healthcare Payments department, you will be responsible for maintaining the accuracy of...
Commercial Banker Development Program Associate (Conshohocken, PA)
- Conshohocken, PA (8 miles from North Wales, PA)
- 4 days ago
- Conshohocken, PA (8 miles from North Wales, PA)
- 4 days ago
Start Date: June 26, 2025 Commercial Banker Development Program Overview The Commercial Banker Development Program (CBDP) will include an upfront 4-month early career training program in Commercial lending...
Financial Services Sales Representative - MoneyGuard
- Radnor, PA (12 miles from North Wales, PA)
- 4 days ago
- Radnor, PA (12 miles from North Wales, PA)
- 4 days ago
Service experience Application Deadline Applications for this position will be accepted through May 30, 2025, subject to earlier closure due to applicant volume....
Customer Service Associate - Temporary
- Levittown, PA (22 miles from North Wales, PA)
- 4 days ago
- Levittown, PA (22 miles from North Wales, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bristol
- Bristol, PA (22 miles from North Wales, PA)
- 5 days ago
- Bristol, PA (22 miles from North Wales, PA)
- 5 days ago
Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...
Customer Service Associate - Dinner/Close Shift
- Feasterville Trevose, PA (14 miles from North Wales, PA)
- 5 days ago
- Feasterville Trevose, PA (14 miles from North Wales, PA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
- Horsham, PA (5 miles from North Wales, PA)
- 6 days ago
- Horsham, PA (5 miles from North Wales, PA)
- 6 days ago
Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....
Remote WorkSecurity Customer Service Officer
- Horsham, PA (5 miles from North Wales, PA)
- 6 days ago
- Horsham, PA (5 miles from North Wales, PA)
- 6 days ago
13.10 per hour Job ID: 736 Closing Date: 01/05/2025 Secure a rewarding role as a Customer Services Officer in a dynamic shopping center....
Client Service Representative, National Accounts
- King of Prussia, PA (10 miles from North Wales, PA)
- 7 days ago
- King of Prussia, PA (10 miles from North Wales, PA)
- 7 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - New Britain
- New Britain, PA (8 miles from North Wales, PA)
- 8 days ago
- New Britain, PA (8 miles from North Wales, PA)
- 8 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for North Wales, PA
Moving to North Wales, PA? Find some basic demographic data about North Wales, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Wales, PA
Highest Education Level
Customer Services in North Wales, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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