Customer Service Jobs in Lansdale, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

Customer Service Associate - Temporary

  • Cherry Hill, NJ (24 miles from Lansdale, PA)
  • 12 hours ago
  • Cherry Hill, NJ (24 miles from Lansdale, PA)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Norristown, PA (6 miles from Lansdale, PA)
  • 23 hours ago
  • Norristown, PA (6 miles from Lansdale, PA)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Wynnewood, PA (15 miles from Lansdale, PA)
  • 1 day ago
  • Wynnewood, PA (15 miles from Lansdale, PA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative

  • Radnor, PA (13 miles from Lansdale, PA)
  • 1 day ago
  • Radnor, PA (13 miles from Lansdale, PA)
  • 1 day ago

Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....

Loss Prevention Customer Service Associate II

  • Langhorne, PA (21 miles from Lansdale, PA)
  • 1 day ago
  • Langhorne, PA (21 miles from Lansdale, PA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - 5th Street (Perkasie)

  • Perkasie, PA (12 miles from Lansdale, PA)
  • 2 days ago
  • Perkasie, PA (12 miles from Lansdale, PA)
  • 2 days ago

Provide outstanding customer service while exhibiting a professional demeanor at all times....

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

LP Customer Service Associate II

  • Springfield, PA (20 miles from Lansdale, PA)
  • 3 days ago
  • Springfield, PA (20 miles from Lansdale, PA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Skippack, PA (5 miles from Lansdale, PA)
  • 3 days ago
  • Skippack, PA (5 miles from Lansdale, PA)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Temporary

  • Richboro, PA (15 miles from Lansdale, PA)
  • 3 days ago
  • Richboro, PA (15 miles from Lansdale, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Banking Services Representative

  • Abington, PA (11 miles from Lansdale, PA)
  • 3 days ago
  • Abington, PA (11 miles from Lansdale, PA)
  • 3 days ago

service?...

Financial Services Sales Representative - Annuities

  • Radnor, PA (13 miles from Lansdale, PA)
  • 4 days ago
  • Radnor, PA (13 miles from Lansdale, PA)
  • 4 days ago

Service experience What's it like to work here?...

Commercial Banker V

  • West Chester, PA (23 miles from Lansdale, PA)
  • 5 days ago
  • West Chester, PA (23 miles from Lansdale, PA)
  • 5 days ago

Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day....

Customer Service Associate, Retrospect Vintage

  • Philadelphia, PA (20 miles from Lansdale, PA)
  • 6 days ago
  • Philadelphia, PA (20 miles from Lansdale, PA)
  • 6 days ago

['Goodwill Industries of Southern New Jersey and Phi', '3.3', 'CUSTOMER SERVICE ASSOCIATE, RETROSPECT VINTAGE', 'Apply on employer site', 'Apply now', 'Philadelphia, PA', '', '$16.25', '\xa0', 'Per...

Retail Loss Prevention Customer Service Associate II

  • Cherry Hill, NJ (24 miles from Lansdale, PA)
  • 7 days ago
  • Cherry Hill, NJ (24 miles from Lansdale, PA)
  • 7 days ago

service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...

Demographic Data for Lansdale, PA

Moving to Lansdale, PA? Find some basic demographic data about Lansdale, PA below.


Local
National
58,930
1,211
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Lansdale, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Lansdale, PA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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