Customer Service Jobs in Easton, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Nazareth, PA (4 miles from Easton, PA)
- 1 day ago
- Nazareth, PA (4 miles from Easton, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - 5th Street (Perkasie)
- Perkasie, PA (24 miles from Easton, PA)
- 2 days ago
- Perkasie, PA (24 miles from Easton, PA)
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Quakertown, PA (20 miles from Easton, PA)
- 3 days ago
- Quakertown, PA (20 miles from Easton, PA)
- 3 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Relationship Banking Representative
- Whitehall, PA (15 miles from Easton, PA)
- 5 days ago
- Whitehall, PA (15 miles from Easton, PA)
- 5 days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
- Washington, NJ (10 miles from Easton, PA)
- 6 days ago
- Washington, NJ (10 miles from Easton, PA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Floating Relationship Banking Representative
- Whitehall, PA (15 miles from Easton, PA)
- 6 days ago
- Whitehall, PA (15 miles from Easton, PA)
- 6 days ago
Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration....
- Hackettstown, NJ (22 miles from Easton, PA)
- 8 days ago
- Hackettstown, NJ (22 miles from Easton, PA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Nights/Weekends
- Allentown, PA (15 miles from Easton, PA)
- 9 days ago
- Allentown, PA (15 miles from Easton, PA)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Relationship Banking Representative
- Bethlehem, PA (13 miles from Easton, PA)
- 21 days ago
- Bethlehem, PA (13 miles from Easton, PA)
- 21 days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
Sales & Customer Service Associate
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
- Allentown, PA (15 miles from Easton, PA)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Easton, PA
Highest Education Level
Customer Services in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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