Customer Service Jobs in Doylestown, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

Client Service Representative - Front Desk/Cancer Center

  • Norristown, PA (15 miles from Doylestown, PA)
  • 3 days ago
  • Norristown, PA (15 miles from Doylestown, PA)
  • 3 days ago

About the Customer Service Representative Role: We are looking for a Customer Service Representative to join our growing team!...

Customer Service Associate

  • Hamilton, NJ (22 miles from Doylestown, PA)
  • 20 hours ago
  • Hamilton, NJ (22 miles from Doylestown, PA)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate (Per Diem)

  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 1 day ago
  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 1 day ago

Strong customer service experience. Medical terminology required. Preferred: 1+ years customer service. 1+ Years Hospital/medical affiliated training....

Customer Service Associate

  • Wyncote, PA (15 miles from Doylestown, PA)
  • 2 days ago
  • Wyncote, PA (15 miles from Doylestown, PA)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Client Service Specialist IV

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 4 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 4 days ago

Are you ready to make an impact in the world of device fulfillment? As a Device Fulfillment Specialist in Healthcare Payments department, you will be responsible for maintaining the accuracy of...

Commercial Banker Development Program Associate (Conshohocken, PA)

  • Conshohocken, PA (17 miles from Doylestown, PA)
  • 4 days ago
  • Conshohocken, PA (17 miles from Doylestown, PA)
  • 4 days ago

Start Date: June 26, 2025 Commercial Banker Development Program Overview The Commercial Banker Development Program (CBDP) will include an upfront 4-month early career training program in Commercial lending...

Financial Services Sales Representative - MoneyGuard

  • Radnor, PA (21 miles from Doylestown, PA)
  • 4 days ago
  • Radnor, PA (21 miles from Doylestown, PA)
  • 4 days ago

Service experience Application Deadline Applications for this position will be accepted through May 30, 2025, subject to earlier closure due to applicant volume....

Customer Service Associate - Temporary

  • Levittown, PA (19 miles from Doylestown, PA)
  • 4 days ago
  • Levittown, PA (19 miles from Doylestown, PA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bristol

  • Bristol, PA (20 miles from Doylestown, PA)
  • 5 days ago
  • Bristol, PA (20 miles from Doylestown, PA)
  • 5 days ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (13 miles from Doylestown, PA)
  • 5 days ago
  • Feasterville Trevose, PA (13 miles from Doylestown, PA)
  • 5 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Horsham, PA (8 miles from Doylestown, PA)
  • 6 days ago
  • Horsham, PA (8 miles from Doylestown, PA)
  • 6 days ago

Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....

Remote Work

Security Customer Service Officer

  • Horsham, PA (8 miles from Doylestown, PA)
  • 6 days ago
  • Horsham, PA (8 miles from Doylestown, PA)
  • 6 days ago

13.10 per hour Job ID: 736 Closing Date: 01/05/2025 Secure a rewarding role as a Customer Services Officer in a dynamic shopping center....

Client Relations Specialist (Legal)

  • Trenton, NJ (22 miles from Doylestown, PA)
  • 6 days ago
  • Trenton, NJ (22 miles from Doylestown, PA)
  • 6 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • King of Prussia, PA (19 miles from Doylestown, PA)
  • 6 days ago
  • King of Prussia, PA (19 miles from Doylestown, PA)
  • 6 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Relationship Banking Representative

  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 6 days ago
  • Bethlehem, PA (22 miles from Doylestown, PA)
  • 6 days ago

Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....

Demographic Data for Doylestown, PA

Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.


Local
National
50,631
1,827
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Doylestown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Doylestown, PA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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