Customer Service Jobs in Canonsburg, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Executive Client Relations Specialist - Office of the Customer
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 1 day ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 1 day ago
Preferred Product Knowledge: Retail Products & Services including Consumer Lending (Mortgage, Home Equity Lines of Credit & Auto)....
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 2 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 2 days ago
POSITION SPECIFICATIONS: High School diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of comparable customer service experience in lieu of degree, or 1 year of...
Pharmacy Customer Service Associate
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 5 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
The primary responsibility of the Customer Service Associate, Customer Support is to provide the best customer service every transaction, every time....
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
Experience: Ten years specialized lending experience. Physical Demands: Operates a keypad device: 25% of the week....
Client Service Specialist (Food Broker)
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 7 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 7 days ago
Provide favorable, continuous customer service. Answer all questions and requests by using the tools provided. Follow through from start to finish on all questions and requests....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Professional (1st Shift)
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
GENERAL FUNCTION The Customer Service Professional processes incoming and outbound calls, responds to questions on issues or problems related to optical retail orders, runs reports and performs data...
- Pleasant Hills, PA (11 miles from Canonsburg, PA)
- 14 days ago
- Pleasant Hills, PA (11 miles from Canonsburg, PA)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 18 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 18 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 18 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 18 days ago
One year related experience required with customer service preferred....
Customer Service Representative
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 20 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 20 days ago
CUSTOMER SERVICE REPRESENTATIVE - This job is responsible for working as an active member of the branch sales/service team to meet customer needs and ensure customer satisfaction....
Mortgage Banking Representative
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 25 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 25 days ago
service, supporting all key channel initiatives and sales activities such as cross-sell initiatives, lead management, customer satisfaction results and loan quality and for meeting or exceeding personal...
Customer Service Associate - Morning Shift
- North Versailles, PA (20 miles from Canonsburg, PA)
- 25 days ago
- North Versailles, PA (20 miles from Canonsburg, PA)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Canonsburg, PA
Moving to Canonsburg, PA? Find some basic demographic data about Canonsburg, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Canonsburg, PA
Highest Education Level
Customer Services in Canonsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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