Customer Service Jobs in Canonsburg, PA

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 23 Jobs

Client Service Representative

  • Canonsburg, PA
  • 2 days ago
  • Canonsburg, PA
  • 2 days ago

Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...

Relationship Banking Representative

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 4 days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 4 days ago

This incumbent will provide the highest level of customer service to our clients while ensuring strict adherence to procedures and regulatory compliance....

Summer Customer Service Representative - Southpointe

  • Canonsburg, PA
  • 5 days ago
  • Canonsburg, PA
  • 5 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Client Service Representative, National Accounts

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 7 days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 7 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate - Temporary

  • Moon Township, PA (16 miles from Canonsburg, PA)
  • 8 days ago
  • Moon Township, PA (16 miles from Canonsburg, PA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Nights/Weekends

  • North Versailles, PA (20 miles from Canonsburg, PA)
  • 11 days ago
  • North Versailles, PA (20 miles from Canonsburg, PA)
  • 11 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Associate

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 14 days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 14 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 19 days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 19 days ago

The Customer Service Associate is critical in ensuring we meet that goal....

Sales & Customer Service Associate

  • McMurray, PA
  • 30+ days ago
  • McMurray, PA
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Nights/Weekends

  • Pleasant Hills, PA (11 miles from Canonsburg, PA)
  • 30+ days ago
  • Pleasant Hills, PA (11 miles from Canonsburg, PA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer service Associate

  • Coraopolis, PA (16 miles from Canonsburg, PA)
  • 60+ days ago
  • Coraopolis, PA (16 miles from Canonsburg, PA)
  • 60+ days ago

Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago

CUSTOMER SERVICE REPRESENTATIVE - This job is responsible for working as an active member of the branch sales/service team to meet customer needs and ensure customer satisfaction....

Customer Support Agent

  • Canonsburg, PA
  • 30+ days ago
  • Canonsburg, PA
  • 30+ days ago

service representatives Requirements 3+ years of B2B customer service experience The ability to speak fluent French or Spanish is a plus!...

Financial Paraplanner/Client Service Specialist

  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago
  • Pittsburgh, PA (15 miles from Canonsburg, PA)
  • 30+ days ago

Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT...

Demographic Data for Canonsburg, PA

Moving to Canonsburg, PA? Find some basic demographic data about Canonsburg, PA below.


Local
National
42,801
1,462
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canonsburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Canonsburg, PA offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »