Customer Service Jobs in Allentown, PA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Hereford, PA (11 miles from Allentown, PA)
- 12 days ago
- Hereford, PA (11 miles from Allentown, PA)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Quakertown
- Quakertown, PA (12 miles from Allentown, PA)
- 6 hours ago
- Quakertown, PA (12 miles from Allentown, PA)
- 6 hours ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
PartTime Customer Service Associate Pro Weekend
- Hatfield, PA (24 miles from Allentown, PA)
- 6 hours ago
- Hatfield, PA (24 miles from Allentown, PA)
- 6 hours ago
Your Impact at Lowe's** As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service Representative- Market Street (Perkasie)
- Perkasie, PA (19 miles from Allentown, PA)
- 3 days ago
- Perkasie, PA (19 miles from Allentown, PA)
- 3 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Easton, PA (15 miles from Allentown, PA)
- 4 days ago
- Easton, PA (15 miles from Allentown, PA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Seasonal Customer Service Representative- North/Central Bucks
- Perkasie, PA (19 miles from Allentown, PA)
- 10 days ago
- Perkasie, PA (19 miles from Allentown, PA)
- 10 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
Customer Service Representative - 5th Street (Perkasie)
- Perkasie, PA (19 miles from Allentown, PA)
- 30+ days ago
- Perkasie, PA (19 miles from Allentown, PA)
- 30+ days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Quakertown, PA (12 miles from Allentown, PA)
- 30+ days ago
- Quakertown, PA (12 miles from Allentown, PA)
- 30+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Relationship Banking Representative
- Whitehall, PA (3 miles from Allentown, PA)
- 30+ days ago
- Whitehall, PA (3 miles from Allentown, PA)
- 30+ days ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
As the name suggests, your main priority is to provide great customer service....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Allentown, PA
Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Allentown, PA
Highest Education Level
Customer Services in Allentown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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