Customer Service Jobs in Portland, OR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Professional I Location: Remote (Must reside in OR, WA, ID, or UT) Category: Customer Service Representative (General) Employment Type: 5-Month Contract (Potential for Early Conversion...
Remote WorkAvis Customer Service Associate Outdoor Lot/Part-Time
- Hillsboro, OR (8 miles from Portland, OR)
- 9 hours ago
- Hillsboro, OR (8 miles from Portland, OR)
- 9 hours ago
Portland Oregon United States of America Required Preferred Job Industries Customer Service...
Rental Car Customer Service Associate Hands-On Paid Training
- Portland, OR
- 9 hours ago
- Portland, OR
- 9 hours ago
Portland Oregon United States of America Required Preferred Job Industries Customer Service...
Rental Car Customer Service Associate Part Time Hands-On Paid Training
- Hillsboro, OR (8 miles from Portland, OR)
- 9 hours ago
- Hillsboro, OR (8 miles from Portland, OR)
- 9 hours ago
Portland Oregon United States of America Required Preferred Job Industries Customer Service...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Avis Customer Service Associate - Outdoor Lot Support (Part-Time)
- Portland, OR
- 1 day ago
- Portland, OR
- 1 day ago
service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Avis Customer Support Agent - Airport Lot Operations (Part-Time). Job in Portland Gr8Jobs
- Portland, OR
- 2 days ago
- Portland, OR
- 2 days ago
service....
- Beaverton, OR (5 miles from Portland, OR)
- 3 days ago
- Beaverton, OR (5 miles from Portland, OR)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
- North Plains, OR (20 miles from Portland, OR)
- 6 days ago
- North Plains, OR (20 miles from Portland, OR)
- 6 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Customer Service Associate - Temporary
- Happy Valley, OR (10 miles from Portland, OR)
- 6 days ago
- Happy Valley, OR (10 miles from Portland, OR)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Candidates must have a high school diploma or equivalent 1 year customer service call center experience or 1 year customer service experience such as insurance, banking, hospital medical office or other...
Remote WorkFinancial Services Consultant II
- Wilsonville, OR (14 miles from Portland, OR)
- 9 days ago
- Wilsonville, OR (14 miles from Portland, OR)
- 9 days ago
This includes opening new membership accounts, consulting with members on consumer lending needs, and providing education on any relevant product and service offerings including Mortgage, Commercial...
- Wilsonville, OR (14 miles from Portland, OR)
- 10 days ago
- Wilsonville, OR (14 miles from Portland, OR)
- 10 days ago
This includes opening new membership accounts, consulting with members on consumer lending needs and educating them on available products and services relevant to their situation, researching inquiries...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, OR
Highest Education Level
Customer Services in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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