Customer Service Jobs in Oregon

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 43 Jobs

Customer Service Associate - Temporary

  • Albany, OR
  • 9 hours ago
  • Albany, OR
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Albany, OR
  • 9 hours ago
  • Albany, OR
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist - Float

  • Salem, OR
  • 16 hours ago
  • Salem, OR
  • 16 hours ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Client Service Specialist

  • Sutherlin, OR
  • 1 day ago
  • Sutherlin, OR
  • 1 day ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

BottleDrop Customer Service Associate - Tigard

  • Tigard, OR
  • 2 days ago
  • Tigard, OR
  • 2 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Loss Prevention Customer Service Associate

  • Portland, OR
  • 2 days ago
  • Portland, OR
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

BottleDrop Customer Service Associate - Oregon City

  • Oregon City, OR
  • 3 days ago
  • Oregon City, OR
  • 3 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Customer Service Associate

  • Wilsonville, OR
  • 3 days ago
  • Wilsonville, OR
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Redmond, OR
  • 4 days ago
  • Redmond, OR
  • 4 days ago

service focus, and professional attitude Work while standing over long periods of time (6+ Hours) Lift items of moderate weight (10+ pounds) Maintain work expectations outdoor in all weather conditions...

Customer Service Representative

  • Central Point, OR
  • 4 days ago
  • Central Point, OR
  • 4 days ago

Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers....

Client Service Specialist (41555)

  • Albany, OR
  • 4 days ago
  • Albany, OR
  • 4 days ago

Responsibilities Include Handles basic account inquiries on phone and in person for existing and prospective customers Assists customers with transactions such as deposits, withdrawals, transfers, check...

Client Service Representative, National Accounts

  • Portland, OR
  • 5 days ago
  • Portland, OR
  • 5 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative

  • Grants Pass, OR
  • 6 days ago
  • Grants Pass, OR
  • 6 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Client Relations Specialist (Legal)

  • Salem, OR
  • 7 days ago
  • Salem, OR
  • 7 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Legal Client Relations Specialist

  • Salem, OR
  • 9 days ago
  • Salem, OR
  • 9 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »