Customer Service Jobs in Gresham, OR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Canby, OR (23 miles from Gresham, OR)
- 2 days ago
- Canby, OR (23 miles from Gresham, OR)
- 2 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
BottleDrop Customer Service Associate - Tigard
- Tigard, OR (18 miles from Gresham, OR)
- 2 days ago
- Tigard, OR (18 miles from Gresham, OR)
- 2 days ago
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
Loss Prevention Customer Service Associate
- Portland, OR (12 miles from Gresham, OR)
- 2 days ago
- Portland, OR (12 miles from Gresham, OR)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
BottleDrop Customer Service Associate - Oregon City
- Oregon City, OR (13 miles from Gresham, OR)
- 3 days ago
- Oregon City, OR (13 miles from Gresham, OR)
- 3 days ago
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
- Wilsonville, OR (21 miles from Gresham, OR)
- 3 days ago
- Wilsonville, OR (21 miles from Gresham, OR)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Sherwood, OR (23 miles from Gresham, OR)
- 3 days ago
- Sherwood, OR (23 miles from Gresham, OR)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Portland, OR (12 miles from Gresham, OR)
- 6 days ago
- Portland, OR (12 miles from Gresham, OR)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Vancouver, WA (19 miles from Gresham, OR)
- 10 days ago
- Vancouver, WA (19 miles from Gresham, OR)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Client Service Specialist - R25_0000001107
- Vancouver, WA (19 miles from Gresham, OR)
- 15 days ago
- Vancouver, WA (19 miles from Gresham, OR)
- 15 days ago
At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...
- Portland, OR (12 miles from Gresham, OR)
- 15 days ago
- Portland, OR (12 miles from Gresham, OR)
- 15 days ago
service and problem resolution skills Proficient computer skills, especially Microsoft office applications-and data entry Experience with department-specific systems Preferred experience with Bank...
Loss Prevention Customer Service Associate II
- Tualatin, OR (18 miles from Gresham, OR)
- 22 days ago
- Tualatin, OR (18 miles from Gresham, OR)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Clackamas, OR (8 miles from Gresham, OR)
- 22 days ago
- Clackamas, OR (8 miles from Gresham, OR)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Vancouver, WA (19 miles from Gresham, OR)
- 27 days ago
- Vancouver, WA (19 miles from Gresham, OR)
- 27 days ago
At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...
Client Service Specialist - Part Time, 22hrs
- Portland, OR (12 miles from Gresham, OR)
- 29 days ago
- Portland, OR (12 miles from Gresham, OR)
- 29 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Demographic Data for Gresham, OR
Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gresham, OR
Highest Education Level
Customer Services in Gresham, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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