Customer Service Jobs in Albany, OR

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-12 of 12 Jobs

BottleDrop Customer Service Associate 2 - Corvallis

  • Corvallis, OR (6 miles from Albany, OR)
  • 9 hours ago
  • Corvallis, OR (6 miles from Albany, OR)
  • 9 hours ago

Summary The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner...

Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 15 hours ago
  • Salem, OR (23 miles from Albany, OR)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Financial Services Consultant I

  • Albany, OR
  • 4 days ago
  • Albany, OR
  • 4 days ago

This includes opening new membership accounts, consulting with members on consumer lending needs and educating them on available products and services relevant to their situation, researching inquiries...

LP Customer Service Associate II

  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Specialist

  • Salem, OR (23 miles from Albany, OR)
  • 10 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 10 days ago

Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....

Experienced Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago

EXPERIENCED CUSTOMER SERVICE ASSOCIATE Experienced Customer Service Associate Reference Number: 5722492 Published Date: 05/13/2025 Job Type: Temporary Industry: Administration and Support Hours: Full...

Experience Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago

Job Title: Experienced Technical Support Representative Job Description: We are seeking a skilled and customer-focused Technical Support Representative to join our Onity Support team. This on-site...

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago

A Personal Banker is creative and can think outside the box to provide relevant solutions to our clients, while maintaining our Vision, Mission, and Values....

Client Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago

Experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy Strong prioritization...

Part Time Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 60+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 60+ days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Retail Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 90+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 90+ days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Demographic Data for Albany, OR

Moving to Albany, OR? Find some basic demographic data about Albany, OR below.


Local
National
67,439
1,545
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Albany, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Albany, OR offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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