Customer Service Jobs in Albany, OR
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist - Float
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
- Salem, OR (23 miles from Albany, OR)
- 1 day ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Responsibilities Include Handles basic account inquiries on phone and in person for existing and prospective customers Assists customers with transactions such as deposits, withdrawals, transfers, check...
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
- Salem, OR (23 miles from Albany, OR)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Relations Specialist (Legal)
- Salem, OR (23 miles from Albany, OR)
- 7 days ago
- Salem, OR (23 miles from Albany, OR)
- 7 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Legal Client Relations Specialist
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
- Salem, OR (23 miles from Albany, OR)
- 9 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Online & Mobile Banking Rep Sr
- Salem, OR (23 miles from Albany, OR)
- 12 days ago
- Salem, OR (23 miles from Albany, OR)
- 12 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Retail Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
- Salem, OR (23 miles from Albany, OR)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Part Time Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Retail Customer Service Associate
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Client Service Representative - Annual Reports
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
- Salem, OR (23 miles from Albany, OR)
- 30+ days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. Youve got great typing skills, a passion for...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albany, OR
Highest Education Level
Customer Services in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »