Customer Service Jobs in Akron, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- North Canton, OH (15 miles from Akron, OH)
- 1 day ago
- North Canton, OH (15 miles from Akron, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Fairlawn, OH (9 miles from Akron, OH)
- 2 days ago
- Fairlawn, OH (9 miles from Akron, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3750 W Market St Unit J, Fairlawn...
Pharmacy Customer Service Associate
- Solon, OH (24 miles from Akron, OH)
- 3 days ago
- Solon, OH (24 miles from Akron, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Streetsboro - Part Time - Streetsboro, OH
- Streetsboro, OH (16 miles from Akron, OH)
- 3 days ago
- Streetsboro, OH (16 miles from Akron, OH)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
- Kent, OH (12 miles from Akron, OH)
- 3 days ago
- Kent, OH (12 miles from Akron, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight 3rd Shift Customer Service Associate/Cashier
- Maple Heights, OH (24 miles from Akron, OH)
- 5 days ago
- Maple Heights, OH (24 miles from Akron, OH)
- 5 days ago
Store 4705621: 5270 Northfield Rd, Maple Heights, Ohio 44137 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, OH (24 miles from Akron, OH)
- 8 days ago
- Independence, OH (24 miles from Akron, OH)
- 8 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Amazon Locker+ Customer Service Associate
- Bedford, OH (23 miles from Akron, OH)
- 16 days ago
- Bedford, OH (23 miles from Akron, OH)
- 16 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day....
- Strongsville, OH (23 miles from Akron, OH)
- 25 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
- Strongsville, OH (23 miles from Akron, OH)
- 26 days ago
- Strongsville, OH (23 miles from Akron, OH)
- 26 days ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Customer Service Associate - Morning Shift
- Macedonia, OH (18 miles from Akron, OH)
- 60+ days ago
- Macedonia, OH (18 miles from Akron, OH)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Financial Paraplanner/Client Service Specialist
- Independence, OH (24 miles from Akron, OH)
- 45+ days ago
- Independence, OH (24 miles from Akron, OH)
- 45+ days ago
Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT...
- Canton, OH (18 miles from Akron, OH)
- 45+ days ago
- Canton, OH (18 miles from Akron, OH)
- 45+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance....
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Akron, OH
Highest Education Level
Customer Services in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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