Customer Service Jobs in Reidsville, NC

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 15 Jobs

Client Relations Specialist - Bookkeeping

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 2 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 2 days ago

Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...

Remote Work

Retail Customer Service Associate

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 3 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4418 W Wendover Ave, Greensboro,...

Commercial Banker III

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 6 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 6 days ago

JOB REQUIREMENTS: • Bachelor’s degree in Business or related field or equivalent in education and experience • 10+ years banking experience in commercial lending • Knowledge of lending regulations,...

Customer Service Associate

  • Reidsville, NC
  • 6 days ago
  • Reidsville, NC
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Outlet Customer Service Associate - Flexible

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 6 days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 6 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Veterinary Client Service Representative

  • Whitsett, NC (21 miles from Reidsville, NC)
  • 7 days ago
  • Whitsett, NC (21 miles from Reidsville, NC)
  • 7 days ago

Veterinary Client Service Representative Department: Receptionists Employment Type: Part Time Location: Whitsett, North Carolina Description Stoney Creek Veterinary Hospital is now hiring for a...

Client Service Representative (Nor Dan Branch)

  • Danville, VA (24 miles from Reidsville, NC)
  • 14 days ago
  • Danville, VA (24 miles from Reidsville, NC)
  • 14 days ago

Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services....

Customer Service Associate Job Danville, VA

  • Danville, VA (24 miles from Reidsville, NC)
  • 18 days ago
  • Danville, VA (24 miles from Reidsville, NC)
  • 18 days ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Part time Customer Service Associate (Req 12067)

  • Reidsville, NC
  • 27 days ago
  • Reidsville, NC
  • 27 days ago

Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....

Sales & Customer Service Associate

  • Burlington, NC (23 miles from Reidsville, NC)
  • 30+ days ago
  • Burlington, NC (23 miles from Reidsville, NC)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative / Teller So. Boston

  • Danville, VA (24 miles from Reidsville, NC)
  • 45+ days ago
  • Danville, VA (24 miles from Reidsville, NC)
  • 45+ days ago

services including Cashier's Checks, Travel Cards, and Gift Cards and cross selling Bank products and services by referring clients to other departments as appropriate Following directions from members...

Customer Service Associate Job

  • Danville, VA (24 miles from Reidsville, NC)
  • 60+ days ago
  • Danville, VA (24 miles from Reidsville, NC)
  • 60+ days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate (part-time)

  • Reidsville, NC
  • 60+ days ago
  • Reidsville, NC
  • 60+ days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Insurance Client Service Specialist

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 60+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 60+ days ago

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....

Client Service Specialist - Insurance

  • Greensboro, NC (19 miles from Reidsville, NC)
  • 90+ days ago
  • Greensboro, NC (19 miles from Reidsville, NC)
  • 90+ days ago

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...

Demographic Data for Reidsville, NC

Moving to Reidsville, NC? Find some basic demographic data about Reidsville, NC below.


Local
National
37,843
696
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

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Salary for Customer Service Jobs in Reidsville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Reidsville, NC offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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