Customer Service Jobs in Greensboro, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Relations Specialist - Bookkeeping
- Winston Salem, NC (24 miles from Greensboro, NC)
- 15 hours ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 15 hours ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkLead Customer Service Associate Job Winston-Salem, NC
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Retail Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...
Retail Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Customer Service Associate - Temporary
- High Point, NC (14 miles from Greensboro, NC)
- 3 days ago
- High Point, NC (14 miles from Greensboro, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
JOB REQUIREMENTS: • Bachelor’s degree in Business or related field or equivalent in education and experience • 10+ years banking experience in commercial lending • Knowledge of lending regulations,...
- Reidsville, NC (19 miles from Greensboro, NC)
- 4 days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Outlet Customer Service Associate - Flexible
- Greensboro, NC
- 4 days ago
- Greensboro, NC
- 4 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Veterinary Client Service Representative
- Whitsett, NC (9 miles from Greensboro, NC)
- 5 days ago
- Whitsett, NC (9 miles from Greensboro, NC)
- 5 days ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Part Time Location: Whitsett, North Carolina Description Stoney Creek Veterinary Hospital is now hiring for a...
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Part time Customer Service Associate (Req 12067)
- Reidsville, NC (19 miles from Greensboro, NC)
- 25 days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 25 days ago
Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds....
Sales & Customer Service Associate
- Burlington, NC (15 miles from Greensboro, NC)
- 30+ days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate (part-time)
- Reidsville, NC (19 miles from Greensboro, NC)
- 60+ days ago
- Reidsville, NC (19 miles from Greensboro, NC)
- 60+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drives our...
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Greensboro, NC
Highest Education Level
Customer Services in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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