Customer Service Jobs in Garner, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Willow Spring, NC (7 miles from Garner, NC)
- 1 day ago
- Willow Spring, NC (7 miles from Garner, NC)
- 1 day ago
All you need is: Minimum of 1-2 years in client services/customer service; valid drivers license Bonus points if you've got: Business-related BS/BA degree or equivalent American Esoteric Laboratories...
Remote WorkRetail Customer Service Associate
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
- Raleigh, NC (9 miles from Garner, NC)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Pharmacy Customer Service Associate
- Holly Springs, NC (16 miles from Garner, NC)
- 3 days ago
- Holly Springs, NC (16 miles from Garner, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 5 days ago
Make decisions on loans and terms if within the lending limits or make recommendations to a superior lending officer....
Client Relations Specialist (Legal)
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 6 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
- Clayton, NC (6 miles from Garner, NC)
- 7 days ago
- Clayton, NC (6 miles from Garner, NC)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Legal Client Relations Specialist
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 9 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Customer Service Associate - Temporary
- Holly Springs, NC (16 miles from Garner, NC)
- 9 days ago
- Holly Springs, NC (16 miles from Garner, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Apex, NC (19 miles from Garner, NC)
- 10 days ago
- Apex, NC (19 miles from Garner, NC)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Online & Mobile Banking Rep Sr
- Raleigh, NC (9 miles from Garner, NC)
- 11 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Associate Customer Service Representative Spanish Everyday Banking
- Raleigh, NC (9 miles from Garner, NC)
- 20 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 20 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why were the #1 financial services company to grow YOUR career. Apply today....
- Raleigh, NC (9 miles from Garner, NC)
- 20 days ago
- Raleigh, NC (9 miles from Garner, NC)
- 20 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate Job
- Raleigh, NC (9 miles from Garner, NC)
- 90+ days ago
- Raleigh, NC (9 miles from Garner, NC)
- 90+ days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Demographic Data for Garner, NC
Moving to Garner, NC? Find some basic demographic data about Garner, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garner, NC
Highest Education Level
Customer Services in Garner, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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