Customer Service Jobs in Chapel Hill, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Hillsborough, NC (7 miles from Chapel Hill, NC)
- 9 hours ago
- Hillsborough, NC (7 miles from Chapel Hill, NC)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Officer - Customer Service Centre
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 1 day ago
Inside the Valuation Office Agency - customer service careers - YouTube Customer Service Officer - Key responsibilities Providing excellent customer service primarily via telephone, and through email...
Client Relations Specialist - Bookkeeping
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 2 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkRetail Customer Service Associate
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4005 Durham Chapel Hill Blvd, Durham...
Insurance Client Service Specialist
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 3 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest...
Pharmacy Customer Service Associate
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Durham, NC
- Durham, NC (8 miles from Chapel Hill, NC)
- 8 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 8 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Associate (part-time)
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 20 days ago
- Creedmoor, NC (22 miles from Chapel Hill, NC)
- 20 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Associate (part-time)
- Mebane, NC (17 miles from Chapel Hill, NC)
- 21 days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 21 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Sales & Customer Service Associate
- Apex, NC (18 miles from Chapel Hill, NC)
- 29 days ago
- Apex, NC (18 miles from Chapel Hill, NC)
- 29 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Nights/Weekends
- Chapel Hill, NC
- 45+ days ago
- Chapel Hill, NC
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate Job
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 60+ days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Call Center Customer Service Professional - II
- Cary, NC (20 miles from Chapel Hill, NC)
- 90+ days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 90+ days ago
service, appropriate phone manners, ability to think and react to changing situation EDUCATION/CERTIFICATIONS: At minimum a High School diploma, some college preferred...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chapel Hill, NC
Highest Education Level
Customer Services in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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