Customer Service Jobs in Cary, NC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist - Hybrid (Raleigh, NC.)
- Raleigh, NC (8 miles from Cary, NC)
- 23 hours ago
- Raleigh, NC (8 miles from Cary, NC)
- 23 hours ago
service; preferred Bachelors Degree, preferred Familiarity with database applications, a plus Your base pay is dependent upon your skills, education, qualifications, professional experience, and location...
Customer Service Officer - Customer Service Centre
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
- Durham, NC (17 miles from Cary, NC)
- 1 day ago
Inside the Valuation Office Agency - customer service careers - YouTube Customer Service Officer - Key responsibilities Providing excellent customer service primarily via telephone, and through email...
Client Relations Specialist - Bookkeeping
- Durham, NC (17 miles from Cary, NC)
- 2 days ago
- Durham, NC (17 miles from Cary, NC)
- 2 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkPharmacy Customer Service Associate
- Garner, NC (13 miles from Cary, NC)
- 2 days ago
- Garner, NC (13 miles from Cary, NC)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Associate
- Wake Forest, NC (19 miles from Cary, NC)
- 3 days ago
- Wake Forest, NC (19 miles from Cary, NC)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11460 Royall Cotton Road, Wake Forest...
Insurance Client Service Specialist
- Durham, NC (17 miles from Cary, NC)
- 3 days ago
- Durham, NC (17 miles from Cary, NC)
- 3 days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest...
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 4 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job Raleigh, NC
- Raleigh, NC (8 miles from Cary, NC)
- 7 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 7 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Pharmacy Customer Service Associate
- Fuquay Varina, NC (15 miles from Cary, NC)
- 8 days ago
- Fuquay Varina, NC (15 miles from Cary, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Wake Forest, NC (19 miles from Cary, NC)
- 9 days ago
- Wake Forest, NC (19 miles from Cary, NC)
- 9 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate Job
- Holly Springs, NC (11 miles from Cary, NC)
- 15 days ago
- Holly Springs, NC (11 miles from Cary, NC)
- 15 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Customer Service Associate (part-time)
- Creedmoor, NC (24 miles from Cary, NC)
- 20 days ago
- Creedmoor, NC (24 miles from Cary, NC)
- 20 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Client Relations Specialist (Legal)
- Raleigh, NC (8 miles from Cary, NC)
- 25 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 25 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Legal Client Relations Specialist
- Raleigh, NC (8 miles from Cary, NC)
- 27 days ago
- Raleigh, NC (8 miles from Cary, NC)
- 27 days ago
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Demographic Data for Cary, NC
Moving to Cary, NC? Find some basic demographic data about Cary, NC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cary, NC
Highest Education Level
Customer Services in Cary, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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