Customer Service Jobs in Omaha, NE
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
This person visits with customers for the purposes of providing customer service, relationship building and cross-sell....
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
As the name suggests, your main priority is to provide great customer service....
Minimum of 6 months of customer service experience required....
Pharmacy Customer Service Associate
- Bellevue, NE (9 miles from Omaha, NE)
- 6 days ago
- Bellevue, NE (9 miles from Omaha, NE)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
After the first step of training which includes booking appointments and all customer service skills needed before selling memberships, they will receive a $.25 raise....
Medical Lab Client Service Representative University of Nebraska Medical Center
- Omaha, NE
- 10 days ago
- Omaha, NE
- 10 days ago
Requisition Number: Staff_13802 Business Unit: College of Medicine Department: Pathology, Microbiology & Immunology 50000521 Reg-Temp: Full-Time Regular Additional Information: Additional...
JOIN DA CREW! Be A Part of The Family! Godfather’s Pizza, Inc. is looking to fill the role of Client Relations Specialist! What makes us “Uniquely Godfather’s Pizza?” Our values! Family First,...
Customer Service Associate - Temporary
- Council Bluffs, IA (3 miles from Omaha, NE)
- 13 days ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Associate Nebraska Residents Only
- Omaha, NE
- 16 days ago
- Omaha, NE
- 16 days ago
**Job Title** Remote Customer Service Associate **What does a successful Remote Customer Service Associate do at Fiserv?...
Remote Workservice with internal and external customers Strong mathematical and computation skills Pay excellent attention to details Intermediate Excel skills and experience with other Microsoft Office products...
Customer Service Associate - Weekend Availability
- Council Bluffs, IA (3 miles from Omaha, NE)
- 19 days ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 19 days ago
As the name suggests, your main priority is to provide great customer service....
Lead Client Service Representative - FT / Branch: Legacy
- Omaha, NE
- 24 days ago
- Omaha, NE
- 24 days ago
This role encourages a positive work environment and promotes teamwork by taking the lead in demonstrating excellent customer service....
PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....
Client Relations Specialist - Bookkeeping
- Bellevue, NE (9 miles from Omaha, NE)
- 28 days ago
- Bellevue, NE (9 miles from Omaha, NE)
- 28 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkDemographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Omaha, NE
Highest Education Level
Customer Services in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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