Customer Service Jobs in Nebraska

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 18 Jobs

Pharmacy Customer Service Associate

  • Papillion, NE
  • 1 day ago
  • Papillion, NE
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • North Platte, NE
  • 2 days ago
  • North Platte, NE
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Morning & Lunch Shift

  • Bellevue, NE
  • 5 days ago
  • Bellevue, NE
  • 5 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Kearney, NE
  • 8 days ago
  • Kearney, NE
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Omaha, NE
  • 9 days ago
  • Omaha, NE
  • 9 days ago

As the name suggests, your main priority is to provide great customer service....

Online & Mobile Banking Rep Sr

  • Lincoln, NE
  • 11 days ago
  • Lincoln, NE
  • 11 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Financial Sales Representative

  • Lincoln, NE
  • 12 days ago
  • Lincoln, NE
  • 12 days ago

Currency is dedicated to disrupting e-commerce by designing financial technology that unlocks the free flow of capital and opportunity for our customers. We are looking for motivated and...

Loss Prevention Customer Service Associate II

  • Omaha, NE
  • 13 days ago
  • Omaha, NE
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Lincoln, NE
  • 13 days ago
  • Lincoln, NE
  • 13 days ago

We are looking for a professional and self-assured Customer Service Associate to join our team!...

Customer Service Associate - Nights/Weekends

  • Kearney, NE
  • 45+ days ago
  • Kearney, NE
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Lincoln, NE
  • 45+ days ago
  • Lincoln, NE
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Requisition Number: Staff_13787 Business Unit: College of Medicine Department: Pathology, Microbiology & Immunology 50000521 Reg-Temp: Full-Time Regular Position Summary: Responsible for all...

Retail Customer Service Associate

  • Papillion, NE
  • 30+ days ago
  • Papillion, NE
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...

Customer Service Associate

  • Omaha, NE
  • 30+ days ago
  • Omaha, NE
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Call Center Telephone Banker- Lincoln, RI

  • Lincoln, NE
  • 30+ days ago
  • Lincoln, NE
  • 30+ days ago

, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Nebraska offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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