Customer Service Jobs in Nebraska

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 28 Jobs

Customer Service Associate - Nights/Weekends

  • North Platte, NE
  • 29 days ago
  • North Platte, NE
  • 29 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • North Platte, NE
  • 1 day ago
  • North Platte, NE
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative I - FT/Branch: Cass

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Minimum of 6 months of customer service experience required....

Customer Service Associate

  • La Vista, NE
  • 5 days ago
  • La Vista, NE
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Omaha, NE
  • 5 days ago
  • Omaha, NE
  • 5 days ago

After the first step of training which includes booking appointments and all customer service skills needed before selling memberships, they will receive a $.25 raise....

Requisition Number: Staff_13802 Business Unit: College of Medicine Department: Pathology, Microbiology & Immunology 50000521 Reg-Temp: Full-Time Regular Additional Information: Additional...

Client Relations Specialist - Retail Sales

  • Omaha, NE
  • 10 days ago
  • Omaha, NE
  • 10 days ago

JOIN DA CREW! Be A Part of The Family! Godfather’s Pizza, Inc. is looking to fill the role of Client Relations Specialist! What makes us “Uniquely Godfather’s Pizza?” Our values! Family First,...

This position supports customer service for mortgage customers....

Client Service Specialist

  • Norfolk, NE
  • 10 days ago
  • Norfolk, NE
  • 10 days ago

Client Service Specialist Retirement Plan Consultants Norfolk, Nebraska About Retirement Plan Consultants Retirement Plan Consultants, a partner with Integrity Marketing Group, has been in...

This position supports customer service for mortgage customers....

Remote Work

Remote Customer Service Associate Nebraska Residents Only

  • Lincoln, NE
  • 14 days ago
  • Lincoln, NE
  • 14 days ago

**Job Title** Remote Customer Service Associate **What does a successful Remote Customer Service Associate do at Fiserv?...

Remote Work

Client Service Specialist

  • Omaha, NE
  • 17 days ago
  • Omaha, NE
  • 17 days ago

service with internal and external customers Strong mathematical and computation skills Pay excellent attention to details Intermediate Excel skills and experience with other Microsoft Office products...

Lead Client Service Representative - FT / Branch: Legacy

  • Omaha, NE
  • 22 days ago
  • Omaha, NE
  • 22 days ago

This role encourages a positive work environment and promotes teamwork by taking the lead in demonstrating excellent customer service....

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service
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Salary for Customer Service Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Nebraska offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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