Customer Service Jobs in Wentzville, MO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Lead Customer Service Associate Job
- O Fallon, MO (8 miles from Wentzville, MO)
- 9 hours ago
- O Fallon, MO (8 miles from Wentzville, MO)
- 9 hours ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
- O Fallon, MO (8 miles from Wentzville, MO)
- 1 day ago
- O Fallon, MO (8 miles from Wentzville, MO)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warrenton, MO (21 miles from Wentzville, MO)
- 2 days ago
- Warrenton, MO (21 miles from Wentzville, MO)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Bridgeton, MO (23 miles from Wentzville, MO)
- 4 days ago
- Bridgeton, MO (23 miles from Wentzville, MO)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Explores customer needs and cross-sells services that are in the best interest of the customer....
Customer Service Associate - Morning & Lunch Shift
- Chesterfield, MO (14 miles from Wentzville, MO)
- 10 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- O Fallon, MO (8 miles from Wentzville, MO)
- 13 days ago
- O Fallon, MO (8 miles from Wentzville, MO)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time - Outlet Customer Service Associate - Flexible
- Bridgeton, MO (23 miles from Wentzville, MO)
- 17 days ago
- Bridgeton, MO (23 miles from Wentzville, MO)
- 17 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Chesterfield, MO (14 miles from Wentzville, MO)
- 20 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 20 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
- Chesterfield, MO (14 miles from Wentzville, MO)
- 23 days ago
- Chesterfield, MO (14 miles from Wentzville, MO)
- 23 days ago
Two to Five years of job related experience Financial services industry required Prior experience working in an office environment with a customer service focus helpful Notary designation a plus Eligible...
Sales & Customer Service Associate
- Manchester, MO (20 miles from Wentzville, MO)
- 60+ days ago
- Manchester, MO (20 miles from Wentzville, MO)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Full Time - Sales Associate - Windows & Walls - Opening
- Lake Saint Louis, MO (3 miles from Wentzville, MO)
- 90+ days ago
- Lake Saint Louis, MO (3 miles from Wentzville, MO)
- 90+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
- Ellisville, MO (20 miles from Wentzville, MO)
- 90+ days ago
- Ellisville, MO (20 miles from Wentzville, MO)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Full Time - Sales Associate - Outside Lawn & Garden - Day
- Saint Peters, MO (17 miles from Wentzville, MO)
- 90+ days ago
- Saint Peters, MO (17 miles from Wentzville, MO)
- 90+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Demographic Data for Wentzville, MO
Moving to Wentzville, MO? Find some basic demographic data about Wentzville, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wentzville, MO
Highest Education Level
Customer Services in Wentzville, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »