Customer Service Jobs in Kirkwood, MO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 31 Jobs

Customer Service Associate - Dinner/Close Shift

  • Kirkwood, MO
  • 15 hours ago
  • Kirkwood, MO
  • 15 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Cottleville, MO (17 miles from Kirkwood, MO)
  • 15 hours ago
  • Cottleville, MO (17 miles from Kirkwood, MO)
  • 15 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 21 hours ago
  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 21 hours ago

Explores customer needs and cross-sells services that are in the best interest of the customer....

Lead Customer Service Associate Job

  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 1 day ago
  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Customer Service Associate

  • Olivette, MO (7 miles from Kirkwood, MO)
  • 1 day ago
  • Olivette, MO (7 miles from Kirkwood, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Hazelwood, MO (15 miles from Kirkwood, MO)
  • 1 day ago
  • Hazelwood, MO (15 miles from Kirkwood, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Relations Specialist - Bookkeeping

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago

Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...

Remote Work

Retail Customer Service Associate

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...

Client Service Specialist

  • Clayton, MO (7 miles from Kirkwood, MO)
  • 5 days ago
  • Clayton, MO (7 miles from Kirkwood, MO)
  • 5 days ago

Client Service Specialist Location 7711 Bonhomme Avenue, The Equity in Clayton, Clayton, MO 63105, United States of AmericaCategory Customer ServicesJob Id R_301271 Our not-so-secret sauce....

Customer Service Representative

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 5 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 5 days ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Pharmacy Customer Service Associate

  • Ellisville, MO (7 miles from Kirkwood, MO)
  • 5 days ago
  • Ellisville, MO (7 miles from Kirkwood, MO)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (2nd Shift)

  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 6 days ago
  • Saint Louis, MO (13 miles from Kirkwood, MO)
  • 6 days ago

About This Job The Customer Service Associate position provides a high level of customer service and support to our customers....

Customer Service Associate - Temporary

  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 7 days ago
  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 13 days ago
  • O Fallon, MO (24 miles from Kirkwood, MO)
  • 13 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative (Loan Consultant II)

  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 18 days ago
  • Saint Charles, MO (19 miles from Kirkwood, MO)
  • 18 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for Kirkwood, MO

Moving to Kirkwood, MO? Find some basic demographic data about Kirkwood, MO below.


Local
National
6,155,177
151,336

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Title Synonyms

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Salary for Customer Service Jobs in Kirkwood, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Kirkwood, MO offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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