Customer Service Jobs in Independence, MO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Grandview, MO (18 miles from Independence, MO)
- 15 hours ago
- Grandview, MO (18 miles from Independence, MO)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Kansas City, MO (10 miles from Independence, MO)
- 15 hours ago
- Kansas City, MO (10 miles from Independence, MO)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Part Time Customer Service Associate
- Kansas City, MO (10 miles from Independence, MO)
- 4 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 4 days ago
customer service....
Client Service Representative I
- Lenexa, KS (20 miles from Independence, MO)
- 4 days ago
- Lenexa, KS (20 miles from Independence, MO)
- 4 days ago
Overview Client Service Representative I - Lenexa, KS Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner....
Remote WorkCustomer Service Representative (Sr. Loan Consultant)
- Independence, MO
- 5 days ago
- Independence, MO
- 5 days ago
Ensure a high quality of customer service. All other duties as assigned....
Client Service Specialist - Financial Firm - Kanas City, MO
- Kansas City, MO (10 miles from Independence, MO)
- 6 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 6 days ago
Client Service Specialist Want to join a growing organization in the finance world? At Retirement Solutions Group, the sky is the limit when it comes to career advancement! Were looking to hire...
- Gladstone, MO (10 miles from Independence, MO)
- 7 days ago
- Gladstone, MO (10 miles from Independence, MO)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kansas City, MO (10 miles from Independence, MO)
- 10 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 10 days ago
Experience: Minimum 0-1 year of administrative, customer service, or office experience, preferably in the insurance industry....
- Kansas City, MO (10 miles from Independence, MO)
- 10 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 10 days ago
With a reputation for excellence in workmanship and customer service, we've earned recognition from top industry manufacturers and an A+ rating from the BBB....
- Blue Springs, MO (10 miles from Independence, MO)
- 14 days ago
- Blue Springs, MO (10 miles from Independence, MO)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kansas City, MO (10 miles from Independence, MO)
- 18 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 18 days ago
Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Customer Service Associate Marshall Retail Group Occupation: Customer Service Representatives...
Financial Services Client Relations Specialist
- Kansas City, MO (10 miles from Independence, MO)
- 20 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 20 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
- Kansas City, MO (10 miles from Independence, MO)
- 24 days ago
- Kansas City, MO (10 miles from Independence, MO)
- 24 days ago
Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service....
Remote Work- Lenexa, KS (20 miles from Independence, MO)
- 25 days ago
- Lenexa, KS (20 miles from Independence, MO)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Independence, MO
Moving to Independence, MO? Find some basic demographic data about Independence, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Independence, MO
Highest Education Level
Customer Services in Independence, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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