Customer Service Jobs in Chesterfield, MO

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 24 Jobs

Client Service Specialist

  • Clayton, MO (18 miles from Chesterfield, MO)
  • 16 hours ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 16 hours ago

Client Service Specialist Location 7711 Bonhomme Avenue, The Equity in Clayton, Clayton, MO 63105, United States of AmericaCategory Customer ServicesJob Id R_301271 Our not-so-secret sauce....

Customer Service Representative

  • Arnold, MO (20 miles from Chesterfield, MO)
  • 20 hours ago
  • Arnold, MO (20 miles from Chesterfield, MO)
  • 20 hours ago

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....

Pharmacy Customer Service Associate

  • Ellisville, MO (6 miles from Chesterfield, MO)
  • 1 day ago
  • Ellisville, MO (6 miles from Chesterfield, MO)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 2 days ago
  • Creve Coeur, MO (11 miles from Chesterfield, MO)
  • 2 days ago

Explores customer needs and cross-sells services that are in the best interest of the customer....

Customer Service Associate - Temporary

  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 3 days ago
  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Des Peres, MO (12 miles from Chesterfield, MO)
  • 7 days ago
  • Des Peres, MO (12 miles from Chesterfield, MO)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Chesterfield, MO
  • 8 days ago
  • Chesterfield, MO
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative - Collections

  • Clayton, MO (18 miles from Chesterfield, MO)
  • 8 days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 8 days ago

Familiarity with inbound/outbound/blended dialing environment Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong...

Remote Work

Customer Service Representative (Loan Consultant II)

  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 13 days ago
  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 13 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Loss Prevention Customer Service Associate

  • Overland, MO (17 miles from Chesterfield, MO)
  • 16 days ago
  • Overland, MO (17 miles from Chesterfield, MO)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate

  • Maplewood, MO (18 miles from Chesterfield, MO)
  • 17 days ago
  • Maplewood, MO (18 miles from Chesterfield, MO)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Morning & Lunch Shift

  • Chesterfield, MO
  • 24 days ago
  • Chesterfield, MO
  • 24 days ago

As the name suggests, your main priority is to provide great customer service....

Part Time - Outlet Customer Service Associate - Flexible

  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 30+ days ago
  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 30+ days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Associate - Lunch Shift

  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 30+ days ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Chesterfield, MO offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »