Customer Service Jobs in Minnesota
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Professional (R24_0000003241)
- Minneapolis, MN
- 9 hours ago
- Minneapolis, MN
- 9 hours ago
Leverage your first in class customer service skills as first point of contact for advisors, clients, and business partners as a Client Service Professional!...
Client Service Representative - Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates * Ensures quality customer service is given to customers by providing packaging...
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Associate - Minnetonka, MN - (Part-Time)
- Minnetonka, MN
- 13 hours ago
- Minnetonka, MN
- 13 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Blaine, MN - Ball Rd. - (Part-Time)
- Blaine, MN
- 13 hours ago
- Blaine, MN
- 13 hours ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...
Organizational, customer service and follow up skills. Phone skills; ability to maintain composure in stressful situations....
Client Service Representative - Business Insurance
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
We'd love to meet you if your professional track record includes these skills: A high school diploma or equivalent is required. 1 + years of experience working in customer service....
Customer Service Associate - Dinner/Close Shift
- Coon Rapids, MN
- 3 days ago
- Coon Rapids, MN
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (In Office)
- Spring Lake Park, MN
- 4 days ago
- Spring Lake Park, MN
- 4 days ago
Maintain and update weekly spreadsheets related to loan processing and customer interactions. Prepare and send marketing letters to clients and referral partners....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minnesota
Highest Education Level
Customer Services in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Point-of-Sale System
- Customer Support
- Baking
- Quality Control Inspection
- Housekeeping
- Store Management
- Collaboration
- Reading
- Military Background
- Asset Protection
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Printing
- Friendliness
- Courteous
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- ATM Balancing
- Payment Processing
- Client Services
- Complaint Resolution
- Referrals
- Customer Satisfaction
- Cashier Skills
- Math
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Reporting
- Sales
- Regulations
- Multitasking
- Policy Development
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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