Customer Service Jobs in Minnesota

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 50 Jobs

Customer Service Professional (R24_0000003241)

  • Minneapolis, MN
  • 9 hours ago
  • Minneapolis, MN
  • 9 hours ago

Leverage your first in class customer service skills as first point of contact for advisors, clients, and business partners as a Client Service Professional!...

Client Service Representative - Personal Lines

  • Wayzata, MN
  • 10 hours ago
  • Wayzata, MN
  • 10 hours ago

Client Service Representative - Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary...

Retail Customer Service Associate

  • Coon Rapids, MN
  • 10 hours ago
  • Coon Rapids, MN
  • 10 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Minneapolis, MN
  • 10 hours ago
  • Minneapolis, MN
  • 10 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates * Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate

  • Rochester, MN
  • 10 hours ago
  • Rochester, MN
  • 10 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Associate - Minnetonka, MN - (Part-Time)

  • Minnetonka, MN
  • 13 hours ago
  • Minnetonka, MN
  • 13 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Customer Service Associate

  • Buffalo, MN
  • 13 hours ago
  • Buffalo, MN
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Blaine, MN - Ball Rd. - (Part-Time)

  • Blaine, MN
  • 13 hours ago
  • Blaine, MN
  • 13 hours ago

Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....

Retail Customer Service Associate

  • Saint Cloud, MN
  • 14 hours ago
  • Saint Cloud, MN
  • 14 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 207 County Road 120, Saint Cloud...

Organizational, customer service and follow up skills. Phone skills; ability to maintain composure in stressful situations....

Client Service Representative - Business Insurance

  • Minneapolis, MN
  • 1 day ago
  • Minneapolis, MN
  • 1 day ago

We'd love to meet you if your professional track record includes these skills: A high school diploma or equivalent is required. 1 + years of experience working in customer service....

Customer Service Associate - Dinner/Close Shift

  • Coon Rapids, MN
  • 3 days ago
  • Coon Rapids, MN
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (In Office)

  • Spring Lake Park, MN
  • 4 days ago
  • Spring Lake Park, MN
  • 4 days ago

Maintain and update weekly spreadsheets related to loan processing and customer interactions. Prepare and send marketing letters to clients and referral partners....

Loss Prevention Customer Service Associate

  • Eagan, MN
  • 4 days ago
  • Eagan, MN
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate Job

  • Detroit Lakes, MN
  • 5 days ago
  • Detroit Lakes, MN
  • 5 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Demographic Data for Minnesota

Moving to Minnesota? Find some basic demographic data about Minnesota below.


Local
National
5,707,031
151,942

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Minnesota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Minnesota offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.8%
Associate's Degree
13.0%
Vocational Degree or Certification
10.3%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »