Customer Service Jobs in Minneapolis, MN
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Minnetonka, MN (8 miles from Minneapolis, MN)
- 7 hours ago
- Minnetonka, MN (8 miles from Minneapolis, MN)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Savage, MN (16 miles from Minneapolis, MN)
- 1 day ago
- Savage, MN (16 miles from Minneapolis, MN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Eagan, MN (9 miles from Minneapolis, MN)
- 2 days ago
- Eagan, MN (9 miles from Minneapolis, MN)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Plymouth, MN (7 miles from Minneapolis, MN)
- 3 days ago
- Plymouth, MN (7 miles from Minneapolis, MN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Bloomington, MN (10 miles from Minneapolis, MN)
- 6 days ago
- Bloomington, MN (10 miles from Minneapolis, MN)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Lakeville, MN (24 miles from Minneapolis, MN)
- 7 days ago
- Lakeville, MN (24 miles from Minneapolis, MN)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Rogers, MN (19 miles from Minneapolis, MN)
- 7 days ago
- Rogers, MN (19 miles from Minneapolis, MN)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Chanhassen, MN - (Part-Time)
- Chanhassen, MN (16 miles from Minneapolis, MN)
- 8 days ago
- Chanhassen, MN (16 miles from Minneapolis, MN)
- 8 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Customer Service Associate - Morning Shift
- Eagan, MN (9 miles from Minneapolis, MN)
- 9 days ago
- Eagan, MN (9 miles from Minneapolis, MN)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Market Client Service Representative
- Woodbury, MN (16 miles from Minneapolis, MN)
- 9 days ago
- Woodbury, MN (16 miles from Minneapolis, MN)
- 9 days ago
A Client Service Representative position is a key customer service position within the company....
Customer Service Associate - Champlin, MN - (Full-Time)
- Champlin, MN (14 miles from Minneapolis, MN)
- 9 days ago
- Champlin, MN (14 miles from Minneapolis, MN)
- 9 days ago
Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere....
Intern Customer Service Associate / MML
- Eagan, MN (9 miles from Minneapolis, MN)
- 9 days ago
- Eagan, MN (9 miles from Minneapolis, MN)
- 9 days ago
POSITION DESCRIPTION: Position Title: Customer Service Associate Intern Department: MML Logistics Location: Eagan, MN Reports To: Customer Service Manager SUMMARY OF POSITION: This is a full-time Internship...
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Online & Mobile Banking Rep Sr
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 11 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Client Service Specialist - 20 hours
- Blaine, MN (12 miles from Minneapolis, MN)
- 14 days ago
- Blaine, MN (12 miles from Minneapolis, MN)
- 14 days ago
Examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer, etc....
Demographic Data for Minneapolis, MN
Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Minneapolis, MN
Highest Education Level
Customer Services in Minneapolis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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