Customer Service Jobs in Tewksbury, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Framingham, MA (22 miles from Tewksbury, MA)
- 21 days ago
- Framingham, MA (22 miles from Tewksbury, MA)
- 21 days ago
As the name suggests, your main priority is to provide great customer service....
Amazon Locker+ Customer Service Associate
- Methuen, MA (8 miles from Tewksbury, MA)
- 4 hours ago
- Methuen, MA (8 miles from Tewksbury, MA)
- 4 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- East Boston, MA (19 miles from Tewksbury, MA)
- 1 day ago
- East Boston, MA (19 miles from Tewksbury, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Nashua, NH (14 miles from Tewksbury, MA)
- 1 day ago
- Nashua, NH (14 miles from Tewksbury, MA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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- Plaistow, NH (17 miles from Tewksbury, MA)
- 2 days ago
- Plaistow, NH (17 miles from Tewksbury, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Hybrid Entry-Level Client Service Representative
- Boston, MA (19 miles from Tewksbury, MA)
- 2 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 2 days ago
Minimum 6 months of experience in global custody, equity finance, prime brokerage, or securities lending industry. Preferred Skills: Securities lending....
Veterinary Client Service Representative
- Nashua, NH (14 miles from Tewksbury, MA)
- 3 days ago
- Nashua, NH (14 miles from Tewksbury, MA)
- 3 days ago
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
Customer Service Associate - Temporary
- Newton, MA (17 miles from Tewksbury, MA)
- 4 days ago
- Newton, MA (17 miles from Tewksbury, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Boston, MA (19 miles from Tewksbury, MA)
- 4 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (24 miles from Tewksbury, MA)
- 4 days ago
- Marlborough, MA (24 miles from Tewksbury, MA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Part-Time Customer Service Associate
- Boston, MA (19 miles from Tewksbury, MA)
- 6 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 6 days ago
: Non-Exempt REPORTS TO: Ticketing Services Associates and Coordinators SALARY: $17 hourly The Customer Service Representative assists Ticketing Services Management with Customer Service operationsand...
Banking Customer Service Representative
- Wakefield, MA (11 miles from Tewksbury, MA)
- 8 days ago
- Wakefield, MA (11 miles from Tewksbury, MA)
- 8 days ago
Previous experience in a call center, customer service, or banking environment preferred. Strong communication and interpersonal skills....
Customer Service Associate - Temporary
- Lowell, MA (4 miles from Tewksbury, MA)
- 9 days ago
- Lowell, MA (4 miles from Tewksbury, MA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate, InMotion
- Boston, MA (19 miles from Tewksbury, MA)
- 9 days ago
- Boston, MA (19 miles from Tewksbury, MA)
- 9 days ago
The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Natick, MA (23 miles from Tewksbury, MA)
- 9 days ago
- Natick, MA (23 miles from Tewksbury, MA)
- 9 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Tewksbury, MA
Moving to Tewksbury, MA? Find some basic demographic data about Tewksbury, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tewksbury, MA
Highest Education Level
Customer Services in Tewksbury, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Housekeeping
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- First In, First Out
- Check Cashing
- Service-Oriented
- Associates
- Retail Banking
- Commercial Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Closing
- Inbound/Outbound Calling
- Math
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Quality Assurance
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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