Customer Service Jobs in Plymouth, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 4 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Plymouth, MA)
- 4 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Inside the Valuation Office Agency - customer service careers - YouTube Customer Service Officer - Key responsibilities Providing excellent customer service primarily via telephone, and through email...
Pharmacy Customer Service Associate
- Taunton, MA (24 miles from Plymouth, MA)
- 1 day ago
- Taunton, MA (24 miles from Plymouth, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rockland, MA (22 miles from Plymouth, MA)
- 1 day ago
- Rockland, MA (22 miles from Plymouth, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Taunton, MA (24 miles from Plymouth, MA)
- 4 days ago
- Taunton, MA (24 miles from Plymouth, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fairhaven, MA (20 miles from Plymouth, MA)
- 5 days ago
- Fairhaven, MA (20 miles from Plymouth, MA)
- 5 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Middleboro, MA (14 miles from Plymouth, MA)
- 5 days ago
- Middleboro, MA (14 miles from Plymouth, MA)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Experienced Client Service Representative for a Growing Practice
- Hanson, MA (17 miles from Plymouth, MA)
- 7 days ago
- Hanson, MA (17 miles from Plymouth, MA)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones Scheduling and confirming appointments...
- Duxbury, MA (11 miles from Plymouth, MA)
- 7 days ago
- Duxbury, MA (11 miles from Plymouth, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fairhaven, MA (20 miles from Plymouth, MA)
- 17 days ago
- Fairhaven, MA (20 miles from Plymouth, MA)
- 17 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Client Service Representative, NEAMC
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 19 days ago
- West Bridgewater, MA (22 miles from Plymouth, MA)
- 19 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
LP Customer Service Associate I
- Raynham, MA (22 miles from Plymouth, MA)
- 30+ days ago
- Raynham, MA (22 miles from Plymouth, MA)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Savers / Value Village Careers - Customer Service Associate
- Plymouth, MA
- 90+ days ago
- Plymouth, MA
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Sales & Customer Service Associate
- Norwell, MA (21 miles from Plymouth, MA)
- 90+ days ago
- Norwell, MA (21 miles from Plymouth, MA)
- 90+ days ago
Training to help you grow and refine your sales and customer service skill Paid time off for full time employees A flexible schedule for a better work/life balance In-depth product and service training...
Demographic Data for Plymouth, MA
Moving to Plymouth, MA? Find some basic demographic data about Plymouth, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plymouth, MA
Highest Education Level
Customer Services in Plymouth, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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