Customer Service Jobs in Norwood, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Norwood, MA)
- 4 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (10 miles from Norwood, MA)
- 4 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Pharmacy Customer Service Associate
- Quincy, MA (10 miles from Norwood, MA)
- 1 day ago
- Quincy, MA (10 miles from Norwood, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, MA (16 miles from Norwood, MA)
- 1 day ago
- Arlington, MA (16 miles from Norwood, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Stoneham, MA (20 miles from Norwood, MA)
- 2 days ago
- Stoneham, MA (20 miles from Norwood, MA)
- 2 days ago
service to members....
- Wakefield, MA (23 miles from Norwood, MA)
- 3 days ago
- Wakefield, MA (23 miles from Norwood, MA)
- 3 days ago
The client service representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including greeting visitors and answering telephones....
Customer Service Associate - Temporary
- Taunton, MA (19 miles from Norwood, MA)
- 4 days ago
- Taunton, MA (19 miles from Norwood, MA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Waltham, MA (15 miles from Norwood, MA)
- 5 days ago
- Waltham, MA (15 miles from Norwood, MA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Middleboro, MA (24 miles from Norwood, MA)
- 5 days ago
- Middleboro, MA (24 miles from Norwood, MA)
- 5 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Loss Prevention Customer Service Associate
- Lincoln, RI (22 miles from Norwood, MA)
- 5 days ago
- Lincoln, RI (22 miles from Norwood, MA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Mansfield, MA (11 miles from Norwood, MA)
- 6 days ago
- Mansfield, MA (11 miles from Norwood, MA)
- 6 days ago
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's...
- Braintree, MA (9 miles from Norwood, MA)
- 7 days ago
- Braintree, MA (9 miles from Norwood, MA)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkExperienced Client Service Representative for a Growing Practice
- Hanson, MA (18 miles from Norwood, MA)
- 7 days ago
- Hanson, MA (18 miles from Norwood, MA)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors and answering telephones Scheduling and confirming appointments...
Customer Service Associate - Temporary
- Newton, MA (11 miles from Norwood, MA)
- 7 days ago
- Newton, MA (11 miles from Norwood, MA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (21 miles from Norwood, MA)
- 8 days ago
- Marlborough, MA (21 miles from Norwood, MA)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Dedham, MA (4 miles from Norwood, MA)
- 9 days ago
- Dedham, MA (4 miles from Norwood, MA)
- 9 days ago
Minimum of one plus years of customer service or teller experience. Demonstrated communication, customer service, and organizational skills....
Demographic Data for Norwood, MA
Moving to Norwood, MA? Find some basic demographic data about Norwood, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norwood, MA
Highest Education Level
Customer Services in Norwood, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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