Customer Service Jobs in Methuen, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Seasonal Floating Customer Service Representative- Hillsborough, NH
- Manchester, NH (22 miles from Methuen, MA)
- 10 hours ago
- Manchester, NH (22 miles from Methuen, MA)
- 10 hours ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
- Nashua, NH (14 miles from Methuen, MA)
- 1 day ago
- Nashua, NH (14 miles from Methuen, MA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Manchester, NH (22 miles from Methuen, MA)
- 1 day ago
- Manchester, NH (22 miles from Methuen, MA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- North Andover, MA (6 miles from Methuen, MA)
- 2 days ago
- North Andover, MA (6 miles from Methuen, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Everett, MA (23 miles from Methuen, MA)
- 5 days ago
- Everett, MA (23 miles from Methuen, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Support Agent
- Somerville, MA (24 miles from Methuen, MA)
- 6 days ago
- Somerville, MA (24 miles from Methuen, MA)
- 6 days ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (2 miles from Methuen, MA)
- 7 days ago
- Lawrence, MA (2 miles from Methuen, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Dinner/Close Shift
- Medford, MA (22 miles from Methuen, MA)
- 16 days ago
- Medford, MA (22 miles from Methuen, MA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative- Bedford, NH
- Bedford, NH (22 miles from Methuen, MA)
- 16 days ago
- Bedford, NH (22 miles from Methuen, MA)
- 16 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Digital Customer Service Associate
- Everett, MA (23 miles from Methuen, MA)
- 16 days ago
- Everett, MA (23 miles from Methuen, MA)
- 16 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
- Cambridge, MA (24 miles from Methuen, MA)
- 22 days ago
- Cambridge, MA (24 miles from Methuen, MA)
- 22 days ago
As a WFH Customer Support Agent, you will be responsible for providing excellent customer service to our clients....
Retail Customer Service Associate
- Bedford, NH (22 miles from Methuen, MA)
- 22 days ago
- Bedford, NH (22 miles from Methuen, MA)
- 22 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Arlington, MA (21 miles from Methuen, MA)
- 22 days ago
- Arlington, MA (21 miles from Methuen, MA)
- 22 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Mill Brook Animal Clinic is looking to add a compassionate and skilled Client...
- Salem, MA (20 miles from Methuen, MA)
- 23 days ago
- Salem, MA (20 miles from Methuen, MA)
- 23 days ago
Job Classification: Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations...
Somerville Loss Prevention Customer Service Associate II
- Somerville, MA (24 miles from Methuen, MA)
- 23 days ago
- Somerville, MA (24 miles from Methuen, MA)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Methuen, MA
Moving to Methuen, MA? Find some basic demographic data about Methuen, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Methuen, MA
Highest Education Level
Customer Services in Methuen, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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