Customer Service Jobs in Holden, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Savers / Value Village Careers - Customer Service Associate
- Marlborough, MA (15 miles from Holden, MA)
- 4 hours ago
- Marlborough, MA (15 miles from Holden, MA)
- 4 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....
Pharmacy Customer Service Associate
- Dudley, MA (19 miles from Holden, MA)
- 5 days ago
- Dudley, MA (19 miles from Holden, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fitchburg, MA (17 miles from Holden, MA)
- 9 days ago
- Fitchburg, MA (17 miles from Holden, MA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Shrewsbury, MA (7 miles from Holden, MA)
- 9 days ago
- Shrewsbury, MA (7 miles from Holden, MA)
- 9 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
- Northborough, MA (11 miles from Holden, MA)
- 10 days ago
- Northborough, MA (11 miles from Holden, MA)
- 10 days ago
**Qualifications** + Minimum high school diploma or equivalent, some college preferred + Must pass Assessment Test on record and training for this position + Prior customer service or credit related...
Customer Service Associate Job Details National Grid
- Northborough, MA (11 miles from Holden, MA)
- 11 days ago
- Northborough, MA (11 miles from Holden, MA)
- 11 days ago
Qualifications Minimum high school diploma or equivalent, some college preferred Must pass Assessment Test on record and training for this position Prior customer service or credit related experience...
- Gardner, MA (18 miles from Holden, MA)
- 12 days ago
- Gardner, MA (18 miles from Holden, MA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Interactive Customer Service Representative
- Spencer, MA (9 miles from Holden, MA)
- 16 days ago
- Spencer, MA (9 miles from Holden, MA)
- 16 days ago
Performs a variety of transactions to service the customer, including processing deposits, withdrawals, payments, transfers, check cashing; may assist customers with more complex inquiries....
- Framingham, MA (21 miles from Holden, MA)
- 20 days ago
- Framingham, MA (21 miles from Holden, MA)
- 20 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning & Lunch Shift
- Marlborough, MA (15 miles from Holden, MA)
- 30+ days ago
- Marlborough, MA (15 miles from Holden, MA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Client Service Representative (CSR)
- Southborough, MA (18 miles from Holden, MA)
- 30+ days ago
- Southborough, MA (18 miles from Holden, MA)
- 30+ days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Retail Customer Service Associate Part Time
- Northborough, MA (11 miles from Holden, MA)
- 60+ days ago
- Northborough, MA (11 miles from Holden, MA)
- 60+ days ago
service to members....
At least 6 months of customer service experience. Veterinary hospital experience is preferred, however not required....
- Worcester, MA (5 miles from Holden, MA)
- 90+ days ago
- Worcester, MA (5 miles from Holden, MA)
- 90+ days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Client Service Representative Supervisor
- Uxbridge, MA (21 miles from Holden, MA)
- 90+ days ago
- Uxbridge, MA (21 miles from Holden, MA)
- 90+ days ago
service....
Demographic Data for Holden, MA
Moving to Holden, MA? Find some basic demographic data about Holden, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Holden, MA
Highest Education Level
Customer Services in Holden, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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