Customer Service Jobs in Chelmsford, MA
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Nashua, NH (11 miles from Chelmsford, MA)
- 1 day ago
- Nashua, NH (11 miles from Chelmsford, MA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Pharmacy Customer Service Associate
- North Andover, MA (14 miles from Chelmsford, MA)
- 2 days ago
- North Andover, MA (14 miles from Chelmsford, MA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ashland, MA (23 miles from Chelmsford, MA)
- 3 days ago
- Ashland, MA (23 miles from Chelmsford, MA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Everett, MA (19 miles from Chelmsford, MA)
- 5 days ago
- Everett, MA (19 miles from Chelmsford, MA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative, National Accounts
- Boston, MA (21 miles from Chelmsford, MA)
- 6 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Framingham, MA (18 miles from Chelmsford, MA)
- 6 days ago
- Framingham, MA (18 miles from Chelmsford, MA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Part-Time Customer Support Agent
- Somerville, MA (19 miles from Chelmsford, MA)
- 6 days ago
- Somerville, MA (19 miles from Chelmsford, MA)
- 6 days ago
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and...
Loss Prevenion Customer Service Associate II (w/ uniform)
- Lawrence, MA (12 miles from Chelmsford, MA)
- 7 days ago
- Lawrence, MA (12 miles from Chelmsford, MA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Online & Mobile Banking Rep Sr
- Boston, MA (21 miles from Chelmsford, MA)
- 11 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Associate - Dinner/Close Shift
- Medford, MA (17 miles from Chelmsford, MA)
- 16 days ago
- Medford, MA (17 miles from Chelmsford, MA)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Digital Customer Service Associate
- Everett, MA (19 miles from Chelmsford, MA)
- 16 days ago
- Everett, MA (19 miles from Chelmsford, MA)
- 16 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Litigation Client Service Specialist (Legal Administrative Assistant)
- Boston, MA (21 miles from Chelmsford, MA)
- 16 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 16 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
- Newton, MA (18 miles from Chelmsford, MA)
- 16 days ago
- Newton, MA (18 miles from Chelmsford, MA)
- 16 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Retail Customer Service Associate Part Time
- Northborough, MA (22 miles from Chelmsford, MA)
- 17 days ago
- Northborough, MA (22 miles from Chelmsford, MA)
- 17 days ago
service to members....
Sr. Client Relations Specialist
- Boston, MA (21 miles from Chelmsford, MA)
- 19 days ago
- Boston, MA (21 miles from Chelmsford, MA)
- 19 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Demographic Data for Chelmsford, MA
Moving to Chelmsford, MA? Find some basic demographic data about Chelmsford, MA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chelmsford, MA
Highest Education Level
Customer Services in Chelmsford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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