Customer Service Jobs in Westbrook, ME
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Specialty
- Portland, ME (5 miles from Westbrook, ME)
- 30+ days ago
- Portland, ME (5 miles from Westbrook, ME)
- 30+ days ago
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
- Falmouth, ME (5 miles from Westbrook, ME)
- 1 day ago
- Falmouth, ME (5 miles from Westbrook, ME)
- 1 day ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkPart Time Flexible Customer Service Associate
- Portland, ME (5 miles from Westbrook, ME)
- 3 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 3 days ago
The Part-Time Flexible Customer Service Associate consults with customers on their rental....
- Saco, ME (12 miles from Westbrook, ME)
- 4 days ago
- Saco, ME (12 miles from Westbrook, ME)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate I - Single Billing Office
- Scarborough, ME (8 miles from Westbrook, ME)
- 10 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 10 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...
Customer Service Associate I - Single Billing Offi
- Scarborough, ME (8 miles from Westbrook, ME)
- 11 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 11 days ago
at MaineHealth in Scarborough, Maine, United States Job Description Description Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is...
Bank Client Service Representative I or II - Downtown Portland
- Portland, ME (5 miles from Westbrook, ME)
- 11 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 11 days ago
Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures....
- Yarmouth, ME (11 miles from Westbrook, ME)
- 15 days ago
- Yarmouth, ME (11 miles from Westbrook, ME)
- 15 days ago
DUTIES AND RESPONSIBILITIES - Provide outstanding friendly customer service. - Observe and follow all company policies and established procedures. - Clean check-stands daily and assist in prompt cleanup...
Senior Client Service Representative - Main Office
- Brunswick, ME (23 miles from Westbrook, ME)
- 17 days ago
- Brunswick, ME (23 miles from Westbrook, ME)
- 17 days ago
This role is ideal for someone who has previous retail banking experience - perhaps as a Lead Teller or similar - and is looking to make the move to a community bank that values their employees....
Sales & Customer Service Associate
- South Portland, ME (5 miles from Westbrook, ME)
- 18 days ago
- South Portland, ME (5 miles from Westbrook, ME)
- 18 days ago
skin care services Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services...
Loss Prevention Customer Service Associate
- Scarborough, ME (8 miles from Westbrook, ME)
- 20 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 20 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Scarborough, ME (8 miles from Westbrook, ME)
- 28 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 PAYNE RD, SCARBOROUGH, ME 04074...
Demographic Data for Westbrook, ME
Moving to Westbrook, ME? Find some basic demographic data about Westbrook, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westbrook, ME
Highest Education Level
Customer Services in Westbrook, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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