Customer Service Jobs in Maine

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 35 Jobs

Client Service Representative - Specialty

  • Portland, ME
  • 21 days ago
  • Portland, ME
  • 21 days ago

Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...

Pharmacy Customer Service Associate

  • Hampden, ME
  • 1 day ago
  • Hampden, ME
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Presque Isle, ME
  • 2 days ago
  • Presque Isle, ME
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PT Customer Service Associate

  • Topsham, ME
  • 5 days ago
  • Topsham, ME
  • 5 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Winthrop, ME
  • 5 days ago
  • Winthrop, ME
  • 5 days ago

Participate in the Banks cross-selling programs and accurately maintain all required sales records....

Client Service Representative, National Accounts

  • South Portland, ME
  • 5 days ago
  • South Portland, ME
  • 5 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative- Brunswick, ME

  • Brunswick, ME
  • 5 days ago
  • Brunswick, ME
  • 5 days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Floating Customer Service Representative - Milbridge, ME

  • Milbridge, ME
  • 6 days ago
  • Milbridge, ME
  • 6 days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Helpdesk Customer Service Representative

  • Bangor, ME
  • 7 days ago
  • Bangor, ME
  • 7 days ago

At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented team....

Customer Service Associate - Temporary

  • Caribou, ME
  • 7 days ago
  • Caribou, ME
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative- Union Street, Bangor, ME

  • Bangor, ME
  • 7 days ago
  • Bangor, ME
  • 7 days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Customer Service Associate I - Single Billing Office

  • Scarborough, ME
  • 7 days ago
  • Scarborough, ME
  • 7 days ago

Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...

Seasonal Floating Customer Service Representative - Rockland, ME

  • Rockland, ME
  • 8 days ago
  • Rockland, ME
  • 8 days ago

Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...

Seasonal Customer Service Representative - Somesville, ME

  • Mount Desert, ME
  • 8 days ago
  • Mount Desert, ME
  • 8 days ago

Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...

Seasonal Customer Service Representative - Bar Harbor, ME

  • Bar Harbor, ME
  • 8 days ago
  • Bar Harbor, ME
  • 8 days ago

Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


Local
National
1,362,217
42,064

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Maine

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Maine offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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