Customer Service Jobs in Maine
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkThe Part-Time Flexible Customer Service Associate consults with customers on their rental....
Telephone Banker - Inbound Call Center - 1st & 2nd Shift
- Belfast, ME
- 3 days ago
- Belfast, ME
- 3 days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Skills Used...
Floating Customer Service Representative- Union St Bangor, ME
- Bangor, ME
- 3 days ago
- Bangor, ME
- 3 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
courteously meeting new and existing customer account needs; actively supporting and cross-selling Bank products/services; and maintaining accurate cash and transaction records....
Role Responsibilities: As a Customer Service Associate, you're incharge of ensuring an exceptional customer experience....
service to members....
Customer Service Associate I - Single Billing Office
- Scarborough, ME
- 9 days ago
- Scarborough, ME
- 9 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Associate I - Single Billing Offi
- Scarborough, ME
- 11 days ago
- Scarborough, ME
- 11 days ago
at MaineHealth in Scarborough, Maine, United States Job Description Description Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Maine
Highest Education Level
Customer Services in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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