Customer Service Jobs in Topsham, ME
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Winthrop, ME (23 miles from Topsham, ME)
- 6 days ago
- Winthrop, ME (23 miles from Topsham, ME)
- 6 days ago
Participate in the Banks cross-selling programs and accurately maintain all required sales records....
Customer Service Representative- Brunswick, ME
- Brunswick, ME (5 miles from Topsham, ME)
- 6 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 6 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
- Gray, ME (19 miles from Topsham, ME)
- 9 days ago
- Gray, ME (19 miles from Topsham, ME)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 9 days ago
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Yarmouth, ME (16 miles from Topsham, ME)
- 10 days ago
- Yarmouth, ME (16 miles from Topsham, ME)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brunswick, ME (5 miles from Topsham, ME)
- 21 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 21 days ago
at Maine Staffing Group in Brunswick, Maine, United States Job Description Were looking for a enthusiastic and proactive Client Service Representative to join our clients team in Topsham, Maine....
Were looking for a enthusiastic and proactive Client Service Representative to join our client's team in Topsham, Maine. As the primary point of contact, youll deliver exceptional service and...
Client Service Representative - Lisbon Falls
- Lisbon Falls, ME (6 miles from Topsham, ME)
- 29 days ago
- Lisbon Falls, ME (6 miles from Topsham, ME)
- 29 days ago
Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures....
Float Client Service Representative - Lewiston and Auburn Bank Locations
- Brunswick, ME (5 miles from Topsham, ME)
- 60+ days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 60+ days ago
Requirements: High School Diploma or GED. 1+ year of experience in a customer service role. Proven communication and interpersonal skills....
Urgent Care Client Service Representative
- Freeport, ME (10 miles from Topsham, ME)
- 90+ days ago
- Freeport, ME (10 miles from Topsham, ME)
- 90+ days ago
Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws. At PetMedic, you can help shape the exciting new world of veterinary urgent...
Demographic Data for Topsham, ME
Moving to Topsham, ME? Find some basic demographic data about Topsham, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Topsham, ME
Highest Education Level
Customer Services in Topsham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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