Customer Service Jobs in Scarborough, ME
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Representative - Specialty
- Portland, ME (6 miles from Scarborough, ME)
- 21 days ago
- Portland, ME (6 miles from Scarborough, ME)
- 21 days ago
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
Client Service Representative, National Accounts
- South Portland, ME (3 miles from Scarborough, ME)
- 6 days ago
- South Portland, ME (3 miles from Scarborough, ME)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Associate I - Single Billing Office
- Scarborough, ME
- 8 days ago
- Scarborough, ME
- 8 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...
Customer Service Associate III - Single Billing Of
- Scarborough, ME
- 9 days ago
- Scarborough, ME
- 9 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Remote Work- Gray, ME (21 miles from Scarborough, ME)
- 9 days ago
- Gray, ME (21 miles from Scarborough, ME)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Portland, ME (6 miles from Scarborough, ME)
- 10 days ago
- Portland, ME (6 miles from Scarborough, ME)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South Portland, ME (3 miles from Scarborough, ME)
- 19 days ago
- South Portland, ME (3 miles from Scarborough, ME)
- 19 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Temporary
- Wells, ME (23 miles from Scarborough, ME)
- 25 days ago
- Wells, ME (23 miles from Scarborough, ME)
- 25 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate III - Single Billing Office
- Scarborough, ME
- 30+ days ago
- Scarborough, ME
- 30+ days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 PAYNE RD, SCARBOROUGH, ME 04074...
- Sanford, ME (24 miles from Scarborough, ME)
- 30+ days ago
- Sanford, ME (24 miles from Scarborough, ME)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Associate
- Portland, ME (6 miles from Scarborough, ME)
- 45+ days ago
- Portland, ME (6 miles from Scarborough, ME)
- 45+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Urgent Care Client Service Representative
- Freeport, ME (22 miles from Scarborough, ME)
- 90+ days ago
- Freeport, ME (22 miles from Scarborough, ME)
- 90+ days ago
Working in an urgent care environment is as exhilarating as running a million miles an hour with sand between your paws. At PetMedic, you can help shape the exciting new world of veterinary urgent...
Demographic Data for Scarborough, ME
Moving to Scarborough, ME? Find some basic demographic data about Scarborough, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scarborough, ME
Highest Education Level
Customer Services in Scarborough, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »